Quality Assurance Analyst - Customer Experience

A leading consulting firm located in Frankfort, Kentucky, seeks a Quality Assurance Analyst to ensure high performance in Military OneSource operations. This role entails monitoring customer interactions, conducting audits, and providing feedback based on data analysis. Candidates must have a Bachelor's degree, strong communication skills, and pass a Tier 2 Background Investigation. The position offers a competitive salary of $25.00 per hour, plus comprehensive employee benefits. #J-18808-Ljbffr