Quality Assurance Analyst - Customer Experience

A leading federal services provider in Charleston is looking for a Quality Assurance Analyst to support the Military OneSource Program. The role involves monitoring customer interactions, conducting quality audits, and enhancing quality assurance standards. Candidates must have a Bachelor's degree and at least five years of quality assurance experience in a contact center. Excellent communication and problem-solving skills are a must, along with proficiency in Microsoft Office. This full-time position offers competitive compensation and opportunities for professional growth. #J-18808-Ljbffr