Quality Assurance Analyst - Customer Experience

A federal services consulting firm seeks a Quality Assurance Analyst in Cheyenne, Wyoming. This role involves monitoring customer interactions, conducting audits, and supporting quality improvement initiatives for Military OneSource operations. The ideal candidate has a Bachelor's degree, 5 years of experience in contact center quality assurance, and strong communication skills. Compensation starts at $25.00 per hour and varies based on experience and qualifications. #J-18808-Ljbffr