BetMGM
Senior Manager, Technology Implementation (Workfront)
BetMGM, Indiana, Pennsylvania, us, 15705
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Senior Manager, Technology Implementation
role at
BetMGM . 1 day ago – be among the first 25 applicants.
About Us We are BetMGM, revolutionizing sports betting and online gaming in the United States.
We are a partnership between MGM Resorts International and Entain Group, and are known for our brands BetMGM Sportsbook, Borgata Online, Party Casino, and Party Poker.
Our mission is to deliver high‑quality gaming platforms and foster a culture of empathy and inclusivity where employees are valued, heard, and empowered to bring their authentic selves to work.
We were recently named one of Glassdoor’s “Best Places to Work.”
About The Role The Senior Manager of Technology Implementation will drive the successful delivery, optimization, and adoption of enterprise workflow and productivity tools across the organization.
Initial focus is a company‑wide implementation of Adobe Workfront, with additional responsibilities including aligning tool strategy to business objectives, consolidating overlapping tools, and establishing scalable processes to improve cross‑functional collaboration.
The role will promote standardized documentation, prioritize Technology Implementation requests, coordinate maintenance of knowledge‑base solutions, maintain vendor relationships, and communicate key project updates to the Technology department and BetMGM Executive team.
Responsibilities
Lead the Workfront Implementation program by managing consultant resources and project stakeholders to ensure scope, timelines, and budget are adhered to; provide regular project updates to management.
Oversee initiatives to improve existing enterprise tool workflows in ServiceNow, SharePoint, Confluence, JIRA, etc.
Develop a Workfront support structure to address business stakeholder inquiries and requests.
Serve as the first point of escalation for initiative roadblocks and/or risks.
Manage a Technology Implementation team by prioritizing and assigning Tech initiatives and tasks, and provide support and guidance throughout initiatives.
Review and finalize work products such as user guides, business communications, and process documents to ensure quality standards are adhered to.
Optimize tool rollouts by developing or coordinating rollout communications and training material for relevant stakeholders.
Maintain enterprise tools and Knowledge Bases by meeting with stakeholders regularly to ensure configuration and documentation continue to align with business strategy.
Align with the Director of Technology Strategy & Transformation to understand strategic needs and incorporate them into Implementation priorities.
Act as the department lead when the Director is unavailable by attending meetings, providing updates to senior leadership, and managing team members as needed.
Provide direct line management by setting performance objectives and coaching team members to meet those objectives.
Leverage data to create KPIs and dashboards that increase business visibility into overall Technology department performance and IT project performance.
Qualifications
Experience working on a Workfront implementation initiative is required.
5+ years of experience managing a team in a fast‑paced environment.
Superior communication and interpersonal skills; experience interacting with executive teams is preferred.
Demonstrated ability to deliver autonomously within provided timelines by scoping initiatives and maintaining comprehensive project schedules.
Proven leadership experience, especially in building, leading, and motivating teams.
Expertise in resource optimization and reporting.
Experience rolling out enhancements to enterprise tools that promote workflow efficiencies.
Ability to work successfully across cultures and locations, driving team cohesion and effectiveness.
History of partnering with a wide range of stakeholders, including vendors, regulators, partners, and third parties.
Experience using tools such as Smartsheet, Microsoft Project, ServiceNow, Trello, etc. to optimize team efficiency.
Experience working alongside global stakeholders.
Bachelor’s or advanced degree in business or technology is preferred but not required.
Experience in gaming, hospitality, retail, or similar industry is preferred.
PMP certification is desired but not required.
The annual salary range for this position is $136,000 to $181,000.
Factors that may affect starting pay within this range include geography, skills, education, experience, and other qualifications of the successful candidate.
This position is also eligible for participation in a performance‑based bonus plan.
Gaming Compliance & Licensing Requirements As an online gaming company, BetMGM is required to comply with state gaming regulations, which includes licensing obligations.
Applicable employees must hold a license from at least one jurisdictional agency, with certain positions requiring multiple licenses.
Failure to obtain or maintain required licensure may result in termination.
The licensing process includes comprehensive background checks covering criminal records, financial history, and personal background verification.
Candidates must also comply with and support the company’s responsible gambling policies, procedures, and initiatives.
About Our Culture
Believe in Your Game
– Take your shot! There’s a freedom to explore ideas usually only startup environments experience.
Backed by the Best
– Our expertise, combined with top-tier investors, gives us the power to propel our business farther.
Do What’s Right
– We operate with clarity and simplicity, always doing the right thing for our customers and one another.
Hustle Hard
– Our collective commitment and ambition drive us to create innovative products.
What We Offer As a valued employee, we provide Medical, Dental, Vision, Life Insurance, Commuter Benefits, Paid Time Off, Holidays, Employee Resource Groups, and more.
Salary ranges may differ across markets, and actual pay will be determined by experience and other job‑related factors permitted by law.
The position is also eligible for an annual bonus.
Equal Opportunity Employer BetMGM LLC is an Equal Opportunity Employer.
We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status.
We are unwavering in our commitment to a discrimination‑free environment and fostering a culture of inclusivity, belonging, and equal opportunity for all employees and applicants.
If you need assistance or accommodation with your application due to a disability, contact us at recruitment@betmgm.com.
Additional Information This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time.
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Senior Manager, Technology Implementation
role at
BetMGM . 1 day ago – be among the first 25 applicants.
About Us We are BetMGM, revolutionizing sports betting and online gaming in the United States.
We are a partnership between MGM Resorts International and Entain Group, and are known for our brands BetMGM Sportsbook, Borgata Online, Party Casino, and Party Poker.
Our mission is to deliver high‑quality gaming platforms and foster a culture of empathy and inclusivity where employees are valued, heard, and empowered to bring their authentic selves to work.
We were recently named one of Glassdoor’s “Best Places to Work.”
About The Role The Senior Manager of Technology Implementation will drive the successful delivery, optimization, and adoption of enterprise workflow and productivity tools across the organization.
Initial focus is a company‑wide implementation of Adobe Workfront, with additional responsibilities including aligning tool strategy to business objectives, consolidating overlapping tools, and establishing scalable processes to improve cross‑functional collaboration.
The role will promote standardized documentation, prioritize Technology Implementation requests, coordinate maintenance of knowledge‑base solutions, maintain vendor relationships, and communicate key project updates to the Technology department and BetMGM Executive team.
Responsibilities
Lead the Workfront Implementation program by managing consultant resources and project stakeholders to ensure scope, timelines, and budget are adhered to; provide regular project updates to management.
Oversee initiatives to improve existing enterprise tool workflows in ServiceNow, SharePoint, Confluence, JIRA, etc.
Develop a Workfront support structure to address business stakeholder inquiries and requests.
Serve as the first point of escalation for initiative roadblocks and/or risks.
Manage a Technology Implementation team by prioritizing and assigning Tech initiatives and tasks, and provide support and guidance throughout initiatives.
Review and finalize work products such as user guides, business communications, and process documents to ensure quality standards are adhered to.
Optimize tool rollouts by developing or coordinating rollout communications and training material for relevant stakeholders.
Maintain enterprise tools and Knowledge Bases by meeting with stakeholders regularly to ensure configuration and documentation continue to align with business strategy.
Align with the Director of Technology Strategy & Transformation to understand strategic needs and incorporate them into Implementation priorities.
Act as the department lead when the Director is unavailable by attending meetings, providing updates to senior leadership, and managing team members as needed.
Provide direct line management by setting performance objectives and coaching team members to meet those objectives.
Leverage data to create KPIs and dashboards that increase business visibility into overall Technology department performance and IT project performance.
Qualifications
Experience working on a Workfront implementation initiative is required.
5+ years of experience managing a team in a fast‑paced environment.
Superior communication and interpersonal skills; experience interacting with executive teams is preferred.
Demonstrated ability to deliver autonomously within provided timelines by scoping initiatives and maintaining comprehensive project schedules.
Proven leadership experience, especially in building, leading, and motivating teams.
Expertise in resource optimization and reporting.
Experience rolling out enhancements to enterprise tools that promote workflow efficiencies.
Ability to work successfully across cultures and locations, driving team cohesion and effectiveness.
History of partnering with a wide range of stakeholders, including vendors, regulators, partners, and third parties.
Experience using tools such as Smartsheet, Microsoft Project, ServiceNow, Trello, etc. to optimize team efficiency.
Experience working alongside global stakeholders.
Bachelor’s or advanced degree in business or technology is preferred but not required.
Experience in gaming, hospitality, retail, or similar industry is preferred.
PMP certification is desired but not required.
The annual salary range for this position is $136,000 to $181,000.
Factors that may affect starting pay within this range include geography, skills, education, experience, and other qualifications of the successful candidate.
This position is also eligible for participation in a performance‑based bonus plan.
Gaming Compliance & Licensing Requirements As an online gaming company, BetMGM is required to comply with state gaming regulations, which includes licensing obligations.
Applicable employees must hold a license from at least one jurisdictional agency, with certain positions requiring multiple licenses.
Failure to obtain or maintain required licensure may result in termination.
The licensing process includes comprehensive background checks covering criminal records, financial history, and personal background verification.
Candidates must also comply with and support the company’s responsible gambling policies, procedures, and initiatives.
About Our Culture
Believe in Your Game
– Take your shot! There’s a freedom to explore ideas usually only startup environments experience.
Backed by the Best
– Our expertise, combined with top-tier investors, gives us the power to propel our business farther.
Do What’s Right
– We operate with clarity and simplicity, always doing the right thing for our customers and one another.
Hustle Hard
– Our collective commitment and ambition drive us to create innovative products.
What We Offer As a valued employee, we provide Medical, Dental, Vision, Life Insurance, Commuter Benefits, Paid Time Off, Holidays, Employee Resource Groups, and more.
Salary ranges may differ across markets, and actual pay will be determined by experience and other job‑related factors permitted by law.
The position is also eligible for an annual bonus.
Equal Opportunity Employer BetMGM LLC is an Equal Opportunity Employer.
We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status.
We are unwavering in our commitment to a discrimination‑free environment and fostering a culture of inclusivity, belonging, and equal opportunity for all employees and applicants.
If you need assistance or accommodation with your application due to a disability, contact us at recruitment@betmgm.com.
Additional Information This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time.
#J-18808-Ljbffr