New Orleans, Louisiana
UTILITY SENIOR SERVICES MANAGER (BILLING DIRECTOR) (CLASS CODE 3095)
New Orleans, Louisiana, New Orleans, Louisiana, United States, 70123
Overview
Professional, supervisory, administrative, and technical work directing all activities relating to the Billing and Accounts Receivables Department. The Director of Billing and Accounts Receivables is responsible for monitoring and managing all functional areas of the billing office, including billing, reimbursement, accounts receivable, and related compliance and privacy requirements. The position is also responsible for the overall performance of SWBNO’s billing hearing functions and serves as second in command to the Chief Customer Service Officer.
Responsibilities Work includes planning, assigning, and reviewing the work of mid and lower‑level managers and providing leadership, personnel, and technical guidance to staff.
Qualifications
A Bachelor's Degree in Business Administration, Finance, Management, or related field from an accredited college or university.
Six (6) years of professional, salaried, administrative experience in a similar role.
At least two (2) years of this experience must have included supervising a professional staff engaged in Billing, Collections, Bankruptcy and/or Customer Service work, and monitoring and managing budgets.
Equal Opportunity Statement THE CITY OF NEW ORLEANS IS AN EQUAL OPPORTUNITY EMPLOYER AND DOES NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, PHYSICAL OR MENTAL DISABILITY, SEXUAL ORIENTATION, CREED, CULTURE, OR ANCESTRY. REQUESTS FOR ALTERNATE FORMAT OR ACCOMMODATIONS SHOULD BE DIRECTED TO SHANA PARKER AT (504) 658‑3516 OR TTY/VOICE AT (504) 586‑4475 OR (504) 658‑4020.
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Responsibilities Work includes planning, assigning, and reviewing the work of mid and lower‑level managers and providing leadership, personnel, and technical guidance to staff.
Qualifications
A Bachelor's Degree in Business Administration, Finance, Management, or related field from an accredited college or university.
Six (6) years of professional, salaried, administrative experience in a similar role.
At least two (2) years of this experience must have included supervising a professional staff engaged in Billing, Collections, Bankruptcy and/or Customer Service work, and monitoring and managing budgets.
Equal Opportunity Statement THE CITY OF NEW ORLEANS IS AN EQUAL OPPORTUNITY EMPLOYER AND DOES NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, PHYSICAL OR MENTAL DISABILITY, SEXUAL ORIENTATION, CREED, CULTURE, OR ANCESTRY. REQUESTS FOR ALTERNATE FORMAT OR ACCOMMODATIONS SHOULD BE DIRECTED TO SHANA PARKER AT (504) 658‑3516 OR TTY/VOICE AT (504) 586‑4475 OR (504) 658‑4020.
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