Logo
Curio Storage

Director of Operations

Curio Storage, Houston, Texas, United States, 77246

Save Job

Company Description

Curio Storage is a rapidly growing, tech-enabled self‑storage owner/operator focused on delivering exceptional customer service through a modern remote‑management model. We launched in August 2023 with the acquisition of our first facility and have since scaled to 15 properties — 14 in Texas and 1 in Florida — totaling 421,000 NRSF and 3,400 rentable units.

Backed by a strong family office committed to long‑term growth in the sector, Curio Storage has deployed $45.6 million across these initial acquisitions and is actively investing $20 million per year to continue expanding the portfolio. This capital foundation allows us to grow aggressively while maintaining operational excellence and a high‑performance culture.

Our operating model emphasizes:

Remote Management Excellence—centralized systems, technology‑driven efficiency, and a customer service team available 365 days a year

Tech‑Enabled Operations—leveraging tools and automation to deliver fast, reliable, modern tenant experiences

Scalable Infrastructure—processes and systems designed to support a rapidly expanding multi‑state platform

Curio Storage is a young, ambitious company built for scale. We’re looking for leaders who thrive in high‑growth environments, embrace innovation, and want to play a meaningful role in shaping the future of a growing real estate platform.

Role Description The Director of Operations at Curio Storage is a senior leadership role responsible for owning and scaling all day‑to‑day operations across a rapidly growing, multi‑state self‑storage portfolio. This role exists to fully take operational execution off the founder’s plate, with ownership over revenue management, marketing oversight, customer service, property maintenance, vendor relationships, and portfolio‑wide performance.

The Director of Operations will lead and develop remote teams, strengthen KPIs, refine and enforce SOPs, manage collections and delinquency, oversee pricing and rate‑increase strategy, and ensure a consistent, high‑quality customer experience across all facilities. This is a hands‑on, highly visible role that requires strong systems thinking, comfort with remote operations, and the ability to both execute tactically and think strategically as the platform scales.

This role reports directly to the Founder and comes with full authority over day‑to‑day operations.

The right candidate will grow into the Chief Operating Officer role, becoming a core member of the executive leadership team as Curio Storage continues to expand.

Qualifications

5+ years of experience in leadership roles within multi‑site self‑storage operations

Proven experience overseeing remote or centralized operations across multiple locations

Strong understanding of revenue management, pricing strategy, occupancy optimization, and expense control

Demonstrated ability to build, document, and enforce SOPs in a growing organization

Experience leading and developing distributed teams, including customer service and maintenance functions

Highly organized, detail‑oriented, and process‑driven, with the ability to balance strategy and execution

Strong analytical skills and comfort working with KPIs, dashboards, and performance reporting

Excellent communication skills and executive presence, with the ability to collaborate closely with ownership and external partners

High integrity, sound judgment, and the confidence to make decisions and hold teams accountable

Compensation and Growth

Competitive base salary with performance‑based bonus

Benefits including health insurance and 401(k)

Clear growth path into the Chief Operating Officer role

Long‑term incentive and equity participation potential aligned with company growth

What Success Looks Like in the First 12 Months

Fully transitioned day‑to‑day operations away from the founder

Standardized SOPs across all properties and markets

Built reliable dashboards and reporting cadence

Strengthened the remote customer service and maintenance workflows

Successfully onboarded multiple new acquisitions with minimal disruption

Who This Role Is For

Operators who enjoy building systems and bringing order to complexity

Leaders who are comfortable with accountability and ownership

Professionals who thrive in growing, entrepreneurial environments

Who This Role Isn't For

Candidates who prefer highly structured corporate environments

Operators uncomfortable making decisions with incomplete information

Those seeking a narrowly defined or purely tactical role

Seniority Level Director

Employment Type Full‑time

Job Function Management and Manufacturing

Industries: Warehousing and Storage

#J-18808-Ljbffr