Waccamaw Management, LLC
Assistant General Manager
Join and apply for the
Assistant General Manager
role at
Waccamaw Management, LLC .
Be among the first 25 applicants.
Job Description The Assistant General Manager is the liaison among the General Manager, homeowners, members of the Board of Directors, Committee Members, and the association management staff. The Assistant General Manager is an onsite role who assists the General Manager with office, administrative, and clerical functions, coordinating and scheduling, and project management. Team collaboration and customer‑service focus are essential for success in this role.
Daily Responsibilities
Assist General Manager with implementation of Board policy and directives within the scope of the management agreement.
Works with the board on strategic initiatives, policy governance and association projects.
Walk and inspect property, ensuring it is well maintained and that HOA Code, Compliance, Rules & Regulations are adhered to.
Issue violation letters to homeowners and follow up to ensure correction.
Meet and greet homeowners, residents, members of the Board of Directors, maintenance vendors and contractors.
Research and respond to inquiries in person, by phone, and email.
Activate and issue pool passes, parking passes, and key FOBS.
Receive, sort, log, and distribute mail and packages.
Enter data and update information in the database; record and track documents and information.
Assist in creating and managing the budgets; review financial reports, interpret Balance Sheet, Income Statement, Operating Expenses, and reserves.
Submit RFPs, manage the bidding and vendor selection process, develop vendor relationships, and manage capital projects.
Assist with maintenance requests and work orders; schedule and coordinate maintenance vendors and contractors for work to be done onsite.
Assist in preparing board packages. Coordinate and schedule monthly and annual board meetings.
Create and send out weekly mass communications by mail and email to homeowners notifying them of maintenance onsite, HOA guidelines, and community events.
Assist homeowners in completing architectural review forms and follow up with homeowners on the Board’s decision.
Assist with other projects as assigned.
Requirements
2+ years of community association experience.
Knowledge of the Association Board of Directors, the General Manager, and how those roles interface with the requests of homeowners.
Customer‑service driven and team oriented with a consultative approach when assisting others.
Effective project management skills; ability to prioritize and manage multiple projects in various stages of completion and communicate with all parties involved.
Excellent written and oral communication skills and conflict‑resolution techniques.
We are an equal‑opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Management and Manufacturing
Industry
Business Consulting and Services
#J-18808-Ljbffr
Assistant General Manager
role at
Waccamaw Management, LLC .
Be among the first 25 applicants.
Job Description The Assistant General Manager is the liaison among the General Manager, homeowners, members of the Board of Directors, Committee Members, and the association management staff. The Assistant General Manager is an onsite role who assists the General Manager with office, administrative, and clerical functions, coordinating and scheduling, and project management. Team collaboration and customer‑service focus are essential for success in this role.
Daily Responsibilities
Assist General Manager with implementation of Board policy and directives within the scope of the management agreement.
Works with the board on strategic initiatives, policy governance and association projects.
Walk and inspect property, ensuring it is well maintained and that HOA Code, Compliance, Rules & Regulations are adhered to.
Issue violation letters to homeowners and follow up to ensure correction.
Meet and greet homeowners, residents, members of the Board of Directors, maintenance vendors and contractors.
Research and respond to inquiries in person, by phone, and email.
Activate and issue pool passes, parking passes, and key FOBS.
Receive, sort, log, and distribute mail and packages.
Enter data and update information in the database; record and track documents and information.
Assist in creating and managing the budgets; review financial reports, interpret Balance Sheet, Income Statement, Operating Expenses, and reserves.
Submit RFPs, manage the bidding and vendor selection process, develop vendor relationships, and manage capital projects.
Assist with maintenance requests and work orders; schedule and coordinate maintenance vendors and contractors for work to be done onsite.
Assist in preparing board packages. Coordinate and schedule monthly and annual board meetings.
Create and send out weekly mass communications by mail and email to homeowners notifying them of maintenance onsite, HOA guidelines, and community events.
Assist homeowners in completing architectural review forms and follow up with homeowners on the Board’s decision.
Assist with other projects as assigned.
Requirements
2+ years of community association experience.
Knowledge of the Association Board of Directors, the General Manager, and how those roles interface with the requests of homeowners.
Customer‑service driven and team oriented with a consultative approach when assisting others.
Effective project management skills; ability to prioritize and manage multiple projects in various stages of completion and communicate with all parties involved.
Excellent written and oral communication skills and conflict‑resolution techniques.
We are an equal‑opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Management and Manufacturing
Industry
Business Consulting and Services
#J-18808-Ljbffr