California Department of Health Care Services
Staff Services Manager I
California Department of Health Care Services, Sacramento, California, United States, 95828
5 days ago Be among the first 25 applicants
California Department of Health Care Services pay range This range is provided by California Department of Health Care Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $7,172.00 - $8,910.00
Job Description And Duties Why Join DHCS? The Department of Health Care Services (DHCS) is the backbone of California’s health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low‑income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!
About this Role: Under general direction of the Staff Services Manager (SSM) II, the SSM I is responsible for planning, organizing, and managing the implementation, development, and oversight of the In‑Lieu‑of‑Services (ILOS) options chosen by Managed Care Plans (MCPS) under the California Advancing and Innovating Medi‑Cal (CalAIM) initiative. Under the general direction of the Section Chief, PAS (Health Program Manager 11), and through subordinate supervisory and/or lead staff, the incumbent directs the activities of ILOS program development, implementation, and monitoring of ILOS and various health policy initiatives to improve quality in Medi‑Cal implementation, and monitoring of ILOS and various health policy initiatives to improve quality in Medi‑Cal managed care. In addition, the SSM I performs all supervisory responsibilities, including staff recruitment and retention, assignment and prioritization of work, and review and approval of completed staff work. This classification is advertised as Staff Services Manager I and will be converted to the Supervisor I classification on January 1, 2026.
Have questions and/or need assistance? Contact Recruit@dhcs.ca.gov, we are here to help walk you through the state hiring process! You will find additional information about the job in the
Duty Statement .
Working Conditions: Please see the Telework Information section below for telework details.
Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the temporary Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee receive a temporary reduction in pay in exchange for PLP 2025 leave credits. The temporary salary reduction percentage and the number of PLP 2025 leave credits are based on the position’s associated bargaining unit. The salary range(s) included in this job advertisement do not include the temporary salary reduction. Please reach out to the hiring unit contact listed on this job advertisement for details.
Minimum Requirements
STAFF SERVICES MANAGER I
Additional Documents
Job Application Package Checklist
Duty Statement
Position Details
Job Code #: JC-501245
Position #(s): 805-149-4800-XXX
Working Title: Staff Services Manager I
Classification: STAFF SERVICES MANAGER I
Number of Positions: Multiple
Work Location: Sacramento County
Telework: Hybrid
Job Type: Permanent, Full Time
Department Information: DHCS’ purpose is to provide equitable access to quality health care leading to a healthy California for all.
We need your help! Please let us know how you heard about our position by taking this brief optional survey: SurveyMonkey link. This survey is not required to be considered for this position.
Desirable Qualifications
Demonstrates ability to facilitate collaboration across diverse teams, including internal departments and external stakeholders.
Experience conducting and participating in both in‑person and virtual meetings, with the ability to present to varied audiences.
Strong project management skills, including planning, execution, and evaluation of health programs.
Excellent analytical, organizational, and problem‑solving abilities, with a focus on data‑driven decision‑making.
Clear and effective communication skills, both written and verbal, tailored to technical and non‑technical audiences.
Ability to adapt to frequent changes in workload, priorities, and policy direction, maintaining productivity and focus.
Capacity to operate independently, demonstrating initiative and accountability in managing program components.
Supportive team orientation, fostering a collaborative and inclusive work environment.
Knowledge of Medicaid programs, and health policy, especially within California’s DHCS framework.
Experience with delegated entities, and compliance monitoring, particularly in managed care settings.
Benefits
Continuous and ongoing training
Diversity, Equity, and Inclusion program activities
Employee Assistance Program (EAP)
Medical, including health, dental, and vision insurance.
Paid Holidays and vacation/leave
Defined retirement program
Savings Plus Program (401(k), 457)
Medical/Dependent Care Reimbursement Accounts
Full benefits information can be found on CalHR's California State Civil Service Employee Benefits Summary.
Contact Information Hiring Unit Contact: Ruby Ortiz (916) 345-7943 MCODPersonnel@dhcs.ca.gov
EEO Contact: EEO Officer (916) 440-7370 civilrights@dhcs.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Telework Information This position is currently eligible for telework up to three days per week and is required to report in person a minimum of two days per week. The amount of telework is at the discretion of the Department and is subject to change consistent with DHCS’ Telework Program and Government Code sections 14200 – 14203. Telework is available to California residents, and proof of residency may be required. Business travel may be required, and reimbursement considers an employee’s designated office and residence subject to regulations and bargaining unit contract provisions. All commute expenses to the reporting location will be the responsibility of the selected candidate. The DHCS office location for this position is 1501 Capitol Ave, Sacramento, CA 95814.
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug‑free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Other
Industries
Government Administration
Referrals increase your chances of interviewing at California Department of Health Care Services by 2x
Get notified about new Service Manager jobs in
Sacramento, CA .
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California Department of Health Care Services pay range This range is provided by California Department of Health Care Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $7,172.00 - $8,910.00
Job Description And Duties Why Join DHCS? The Department of Health Care Services (DHCS) is the backbone of California’s health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low‑income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!
About this Role: Under general direction of the Staff Services Manager (SSM) II, the SSM I is responsible for planning, organizing, and managing the implementation, development, and oversight of the In‑Lieu‑of‑Services (ILOS) options chosen by Managed Care Plans (MCPS) under the California Advancing and Innovating Medi‑Cal (CalAIM) initiative. Under the general direction of the Section Chief, PAS (Health Program Manager 11), and through subordinate supervisory and/or lead staff, the incumbent directs the activities of ILOS program development, implementation, and monitoring of ILOS and various health policy initiatives to improve quality in Medi‑Cal implementation, and monitoring of ILOS and various health policy initiatives to improve quality in Medi‑Cal managed care. In addition, the SSM I performs all supervisory responsibilities, including staff recruitment and retention, assignment and prioritization of work, and review and approval of completed staff work. This classification is advertised as Staff Services Manager I and will be converted to the Supervisor I classification on January 1, 2026.
Have questions and/or need assistance? Contact Recruit@dhcs.ca.gov, we are here to help walk you through the state hiring process! You will find additional information about the job in the
Duty Statement .
Working Conditions: Please see the Telework Information section below for telework details.
Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the temporary Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee receive a temporary reduction in pay in exchange for PLP 2025 leave credits. The temporary salary reduction percentage and the number of PLP 2025 leave credits are based on the position’s associated bargaining unit. The salary range(s) included in this job advertisement do not include the temporary salary reduction. Please reach out to the hiring unit contact listed on this job advertisement for details.
Minimum Requirements
STAFF SERVICES MANAGER I
Additional Documents
Job Application Package Checklist
Duty Statement
Position Details
Job Code #: JC-501245
Position #(s): 805-149-4800-XXX
Working Title: Staff Services Manager I
Classification: STAFF SERVICES MANAGER I
Number of Positions: Multiple
Work Location: Sacramento County
Telework: Hybrid
Job Type: Permanent, Full Time
Department Information: DHCS’ purpose is to provide equitable access to quality health care leading to a healthy California for all.
We need your help! Please let us know how you heard about our position by taking this brief optional survey: SurveyMonkey link. This survey is not required to be considered for this position.
Desirable Qualifications
Demonstrates ability to facilitate collaboration across diverse teams, including internal departments and external stakeholders.
Experience conducting and participating in both in‑person and virtual meetings, with the ability to present to varied audiences.
Strong project management skills, including planning, execution, and evaluation of health programs.
Excellent analytical, organizational, and problem‑solving abilities, with a focus on data‑driven decision‑making.
Clear and effective communication skills, both written and verbal, tailored to technical and non‑technical audiences.
Ability to adapt to frequent changes in workload, priorities, and policy direction, maintaining productivity and focus.
Capacity to operate independently, demonstrating initiative and accountability in managing program components.
Supportive team orientation, fostering a collaborative and inclusive work environment.
Knowledge of Medicaid programs, and health policy, especially within California’s DHCS framework.
Experience with delegated entities, and compliance monitoring, particularly in managed care settings.
Benefits
Continuous and ongoing training
Diversity, Equity, and Inclusion program activities
Employee Assistance Program (EAP)
Medical, including health, dental, and vision insurance.
Paid Holidays and vacation/leave
Defined retirement program
Savings Plus Program (401(k), 457)
Medical/Dependent Care Reimbursement Accounts
Full benefits information can be found on CalHR's California State Civil Service Employee Benefits Summary.
Contact Information Hiring Unit Contact: Ruby Ortiz (916) 345-7943 MCODPersonnel@dhcs.ca.gov
EEO Contact: EEO Officer (916) 440-7370 civilrights@dhcs.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Telework Information This position is currently eligible for telework up to three days per week and is required to report in person a minimum of two days per week. The amount of telework is at the discretion of the Department and is subject to change consistent with DHCS’ Telework Program and Government Code sections 14200 – 14203. Telework is available to California residents, and proof of residency may be required. Business travel may be required, and reimbursement considers an employee’s designated office and residence subject to regulations and bargaining unit contract provisions. All commute expenses to the reporting location will be the responsibility of the selected candidate. The DHCS office location for this position is 1501 Capitol Ave, Sacramento, CA 95814.
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug‑free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Other
Industries
Government Administration
Referrals increase your chances of interviewing at California Department of Health Care Services by 2x
Get notified about new Service Manager jobs in
Sacramento, CA .
#J-18808-Ljbffr