EY
ServiceNow - Strategic Portfolio Management (SPM) Manager - Tech Cons - Open Loc
EY, Chicago, Illinois, United States, 60290
ServiceNow - Strategic Portfolio Management (SPM) Manager – Tech Consulting – Open Location
Join EY as a ServiceNow Consulting Manager leading ServiceNow Transformation and Strategic Portfolio Management (SPM) initiatives across a rapidly expanding area of the business.
Key Responsibilities
Lead workstream delivery and ensure effective management of processes and solutions.
Track deliverable completion and project status, ensuring alignment with performance objectives.
Actively participate in client working sessions, leading workstreams from planning through execution and closure.
Skills and Attributes for Success
Engage or lead across all aspects of ServiceNow SPM projects and solution delivery including design, configuration/development, testing and deployment phases.
Manage and mentor a multi‑disciplinary team of 5‑10+ resources including offshore resources.
Build and foster client relationships and demonstrate the value of EY services.
Excellent business acumen and problem‑solving skills.
Provide guidance and industry‑leading practice expertise for ServiceNow SPM process implementations.
Support pre‑sales efforts including creating proposals and estimates.
Qualifications
Bachelor’s degree in Computer Science, Information Systems, Engineering or related field.
4‑6 years of relevant ServiceNow SPM project experience.
ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD).
ServiceNow Certified Implementation Specialist – Strategic Portfolio Management.
5+ years of Big 4 or equivalent consulting experience.
Strong executive communication, adaptability, problem‑solving and teamwork.
Valid U.S. driver’s license and willingness to travel.
Desired Additional Credentials
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA).
ServiceNow Certified Implementation Specialist – ITSM or Data Foundations.
Experience in ServiceNow AI solutions (Now Assist, Agentic, AI Control Tower).
EY is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, veteran status or any other protected characteristic in accordance with applicable law.
EY accepts applications for this position on an ongoing basis.
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Key Responsibilities
Lead workstream delivery and ensure effective management of processes and solutions.
Track deliverable completion and project status, ensuring alignment with performance objectives.
Actively participate in client working sessions, leading workstreams from planning through execution and closure.
Skills and Attributes for Success
Engage or lead across all aspects of ServiceNow SPM projects and solution delivery including design, configuration/development, testing and deployment phases.
Manage and mentor a multi‑disciplinary team of 5‑10+ resources including offshore resources.
Build and foster client relationships and demonstrate the value of EY services.
Excellent business acumen and problem‑solving skills.
Provide guidance and industry‑leading practice expertise for ServiceNow SPM process implementations.
Support pre‑sales efforts including creating proposals and estimates.
Qualifications
Bachelor’s degree in Computer Science, Information Systems, Engineering or related field.
4‑6 years of relevant ServiceNow SPM project experience.
ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD).
ServiceNow Certified Implementation Specialist – Strategic Portfolio Management.
5+ years of Big 4 or equivalent consulting experience.
Strong executive communication, adaptability, problem‑solving and teamwork.
Valid U.S. driver’s license and willingness to travel.
Desired Additional Credentials
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA).
ServiceNow Certified Implementation Specialist – ITSM or Data Foundations.
Experience in ServiceNow AI solutions (Now Assist, Agentic, AI Control Tower).
EY is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, veteran status or any other protected characteristic in accordance with applicable law.
EY accepts applications for this position on an ongoing basis.
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