CX Operations Leader: Retention & Growth

A leading video communications service in Oregon is seeking a Head of Customer Experience Operations to define and execute the operational strategy for the post-sales customer lifecycle. This senior leadership role involves leading strategies to improve customer retention and requires hands-on experience with CX tech stack like Gainsight and Salesforce. Ideal candidates will have over 15 years of experience in Customer Success Operations and a proven track record of driving customer satisfaction and long-term value. Competitive salary range from $150,800 to $329,900. #J-18808-Ljbffr