Zoom
A leading collaboration platform is hiring a Head of Customer Experience Operations. This senior role involves leading the operational strategy for post-sales customer lifecycle, enhancing retention and long-term value. Candidates should have over 15 years of experience in customer success, with at least 5 in a senior leadership position, and familiarity with tools like Salesforce and Gainsight. The salary range is between $150,800 and $329,900, with a hybrid working model.
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