Remote CX Operations Leader: Retention & Growth

A leading collaboration platform company is seeking a Head of Customer Experience Operations to define and execute the operational strategy. This senior leadership role involves improving customer retention and ensuring seamless processes across Sales, Customer Success, and more. The ideal candidate has over 15 years of experience and proven success in a SaaS business model. A competitive salary range of $150,800 to $329,900 is offered, along with a structured hybrid work approach. #J-18808-Ljbffr