Robert Half
Robert Half is hiring: Desktop Support Analyst in Philadelphia
Robert Half, Philadelphia, PA, US
Description We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly. Responsibilities:
- Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.
- Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.
- Offer guidance to users on the proper operation and usage of systems and equipment.
- Recommend procurement strategies and provide technical specifications for departmental purchases.
- Conduct regular assessments of the computing environment and propose improvements to technology and processes.
- Participate in the evaluation, testing, and implementation of technical products, systems, and software.
- Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.
- Demonstrated ability to work collaboratively within a team to provide high-quality service.
- Proficiency in working with computer hardware, including installation and configuration.
- Hands-on experience with Active Directory and configuration management.
- Solid understanding of Windows operating systems.
- Ability to analyze technical challenges and propose effective solutions.