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California Department of Insurance

STAFF SERVICES ANALYST

California Department of Insurance, Long Beach, California, us, 90899

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California Department of Insurance provided pay range This range is provided by California Department of Insurance. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug‑free workplace. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Position Details

Job Code #: JC-502587

Position #: 413-393-5157-003

Working Title: Record, Forms and Business Services Support Analyst

Classification: STAFF SERVICES ANALYST

Pay Range A: $3,861.00 - $4,839.00

Pay Range B: $4,181.00 - $5,233.00

Pay Range C: $5,014.00 - $6,276.00

# of Positions: 1

Work Location: Los Angeles County

Telework: Hybrid

Job Type: Permanent, Full Time

Department Website: http://www.insurance.ca.gov

Department Information

The California Department of Insurance (CDI) is the consumer protection agency for the nation’s largest insurance marketplace and safeguards all of the state’s consumers by fairly regulating the insurance industry.

With annual direct premiums of $340 billion, California is the largest insurance market in the United States and the fourth largest insurance market in the world.

Nearly 1,400 dedicated employees work at CDI to oversee more than 1,400 insurance companies and license more than 425,000 agents, brokers, adjusters, and business entities.

Job Description And Duties

Do you enjoy working in a fast‑paced remote‑centered environment with variety in your work? The California Department of Insurance (CDI) is seeking a dynamic Staff Services Analyst (SSA) to join our Business Management Bureau Team! If this is you, then CDI may be the employer for you!

Under the supervision of the Los Angeles Facilities and Business Services Manager, Staff Services Manager I (SSMI), this Staff Services Analyst (SSA) position serves as the Records, Forms and Business Services Support Analyst of the Business Services Los Angeles Unit, within the Financial and Business Management Division – Business Management Bureau (FBMD‑BMB) – Facilities and Business Management Section. The SSA performs technical and analytical work in a variety of functions which includes Records Management, Forms Management, and Business Services within the FBMD‑BMB. The SSA will express a high degree of initiative and provide excellent customer service in the development and implementation of various technical, analytical and staff administrative support activities, including, but not limited to, Emergency Preparedness, Records Management, Forms Management, and FBMD‑BMB Web Administration.

Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the Personal Leave Program (PLP) 2025 and related Pay Differential 386. PLP 2025 requires employees to receive a reduction in pay in exchange for monthly hours of PLP 2025 leave credits. The salary range(s) included on this job posting do not reflect the reduction in pay. For more information, visit the CalHR website (www.calhr.ca.gov).

Effective January 1, 2026, the California Department of Human Resources (CalHR) will change the classification name of Staff Services Analyst to Analyst I. For more information, visit the CalHR website (www.calhr.ca.gov).

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You will find additional information about the job in the Duty Statement.

Special Requirements

Exam list eligibility - refer to exam link below.

Transfer eligibility, if applicable, for current/former civil service employees.

Statement of Qualifications.

Resume.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date to be considered. Final Filing Date: 1/8/2026.

Who May Apply: Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply: Complete Application Packages (including Your Examination/Employment Application (STD 678) and Applicable or Required Documents) Must Be Submitted To Apply For This Job Posting. Application Packages May Be Submitted Electronically Through Your CalCareer Account at www.CalCareers.ca.gov. When Submitting Your Application In Hard Copy, a Completed Copy Of The Application Package Listing Must Be Included. If You Choose To Not Apply Electronically, a Hard Copy Application Package May Be Submitted Through An Alternative Method Listed Below.

Address for Mailing Application Packages: Department of Insurance CDI Jobs Inquiries Attn: Classification & Consultation Unit Human Resources Management Division 300 Capitol Mall, 13th Floor Sacramento, CA 95814

Drop‑Off Application Packages: Same address as mailing, 08:00 AM – 05:00 PM.

Required Application Package Documents:

Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically) or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included.

Resume is required and must be included.

Statement of Qualifications – Instructions may be found in the Statement of Qualifications Section of this job posting.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Seniority level Entry level

Employment type Full-time

Job function Other

Industries Insurance

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