Enterprise
Customer Service Representative - Show Low
Apply for the
Customer Service Representative - Show Low
role at
Enterprise .
Location: 980 E Deuce of Clubs, Show Low, AZ 85901.
Position: Full‑time. Starting pay: $17.00 per hour (40 hr week).
Schedule: Monday‑Friday, 9:00 am‑5:00 pm.
Enterprise Mobility operates the Enterprise Rent‑A‑Car, National Car Rental, and Alamo car rental brands.
We are hiring now for an immediate opening.
Benefits Package
Employee discount
Retirement savings plan
Extended health benefits (medical, prescription, dental, vision)
Life insurance
Training and development
Responsibilities
Take incoming calls – reservations, rate quotes, general questions and answers, provide information and resolution to customers, other branches, insurance companies, dealerships, repair shops and vendors.
Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned.
Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone.
Meet and greet customers in a friendly and timely manner.
Provide directions and general assistance.
Assist to assess condition of rental upon return.
Process returns, check‑ins and exit kiosk transactions.
Effectively market the company while picking up customers or dropping off customers in a safe and courteous manner and assisting customers as needed.
Understand and communicate rental terms and conditions, vehicle features and other services.
May sell optional protection products, upgrades, fuel options and other additional equipment.
Notify management of any known vehicle problems and required maintenance.
Clean vehicle interior and exterior by hand or by operating washing equipment when needed.
Perform various administrative and basic accounting functions such as research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing.
Perform miscellaneous and backup duties as assigned.
Qualifications
At least 1 year of face‑to‑face customer service experience within the last 5 years.
Valid driver's license with no more than two moving violations and/or at‑fault accidents in the past 3 years.
No drug or alcohol related conviction on driving record in the past 5 years.
Authorized to work in the United States, no sponsorship required.
Must be able to work Monday‑Friday, 9:00 am‑5:00 pm (except religious observances).
Must be at least 18 years old.
Equal Opportunity Employer. Veterans, people with disabilities, and all qualified applicants are encouraged to apply.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industries Travel Arrangements
#J-18808-Ljbffr
Customer Service Representative - Show Low
role at
Enterprise .
Location: 980 E Deuce of Clubs, Show Low, AZ 85901.
Position: Full‑time. Starting pay: $17.00 per hour (40 hr week).
Schedule: Monday‑Friday, 9:00 am‑5:00 pm.
Enterprise Mobility operates the Enterprise Rent‑A‑Car, National Car Rental, and Alamo car rental brands.
We are hiring now for an immediate opening.
Benefits Package
Employee discount
Retirement savings plan
Extended health benefits (medical, prescription, dental, vision)
Life insurance
Training and development
Responsibilities
Take incoming calls – reservations, rate quotes, general questions and answers, provide information and resolution to customers, other branches, insurance companies, dealerships, repair shops and vendors.
Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned.
Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone.
Meet and greet customers in a friendly and timely manner.
Provide directions and general assistance.
Assist to assess condition of rental upon return.
Process returns, check‑ins and exit kiosk transactions.
Effectively market the company while picking up customers or dropping off customers in a safe and courteous manner and assisting customers as needed.
Understand and communicate rental terms and conditions, vehicle features and other services.
May sell optional protection products, upgrades, fuel options and other additional equipment.
Notify management of any known vehicle problems and required maintenance.
Clean vehicle interior and exterior by hand or by operating washing equipment when needed.
Perform various administrative and basic accounting functions such as research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing.
Perform miscellaneous and backup duties as assigned.
Qualifications
At least 1 year of face‑to‑face customer service experience within the last 5 years.
Valid driver's license with no more than two moving violations and/or at‑fault accidents in the past 3 years.
No drug or alcohol related conviction on driving record in the past 5 years.
Authorized to work in the United States, no sponsorship required.
Must be able to work Monday‑Friday, 9:00 am‑5:00 pm (except religious observances).
Must be at least 18 years old.
Equal Opportunity Employer. Veterans, people with disabilities, and all qualified applicants are encouraged to apply.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industries Travel Arrangements
#J-18808-Ljbffr