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Chick-fil-A Restaurants

Operations Manager

Chick-fil-A Restaurants, State College, Pennsylvania, United States

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Chick-fil-A Restaurants provided pay range This range is provided by Chick-fil-A Restaurants. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $25.00/hr - $26.00/hr

Search Consultant | Placing Purpose-Driven Leaders at Purpose-Driven Companies Chick-fil-A Happy Valley, led by long-time Operator Bruce Herold, is known for its thriving, people-first culture and commitment to “building up next-generation leaders.” The team is grounded in dependability, humility, relentless positivity, and excellence with a servant heart. Join a high-growth restaurant with a strong reputation for developing leaders.

About the Role We’re seeking an

Operations Director

to provide hands‑on leadership to our 85+ team members and help drive operational excellence across the business. This leader will oversee daily operations, improve systems and processes, elevate guest experience, and develop high‑performing teams.

This role is ideal for a driven, people‑centric leader who wants to grow into senior leadership—or even pursue Chick‑fil‑A Owner/Operator candidacy in 3–5 years.

What You’ll Do

Lead and oversee daily restaurant operations

Implement and improve systems that enhance efficiency & guest experience

Build, mentor, and develop team members

Ensure food safety, quality, and brand standards

Analyze business operations and drive sustainable sales & profit growth

Partner with the Operator and Leadership Team on strategy, planning, and execution

What We’re Looking For

2+ years of leadership/management experience

Strong communicator; proactive, optimistic, and solutions-oriented

Servant‑leader mindset with passion for developing people

Highly organized, detail‑oriented, and calm under pressure

Growth‑minded and eager to learn

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Customer Service and Management

Industries Restaurants

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