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Nuvance Health

Medical Practice Patient Representative Region D - Float Team -

Nuvance Health, Poughkeepsie, New York, United States

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Medical Practice Patient Representative – Region D – Full Time Monday through Friday 8:00am-5:00pm

Region D This position covers medical offices in Poughkeepsie, Highland, Hyde Park, Rhinebeck, Kingston, Woodstock, Modena.

Summary Provides clerical and administrative support and coordinates patient care activities for the medical practice.

Responsibilities

Greets and welcomes patients upon arrival and communicates pleasantly and effectively.

Ensures accuracy of patient’s information, including demographics and insurance.

Answers phones, routes calls, takes messages, and assures accurate communication – both verbally and via the EMR system.

Registers, verifies, and schedules patient appointments, testing, and referrals.

Schedules and reschedules appointments according to office protocols.

Monitors applications and manages worklists as applicable.

Collects co‑pays and reconciles money for deposit.

Obtains and coordinates record retrieval for new and established patients.

Performs intake and processing of medical records and other documentation where applicable.

Fulfills all compliance responsibilities related to the position.

Maintains and models the organization’s values.

Demonstrates regular, dependable, and predictable attendance.

Performs other duties as required.

Salary Range: $17.72 - $31.36 Hourly

Seniority Level

Entry level

Employment Type

Other

Job Function

Health Care Provider

Industries

Hospitals and Health Care

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