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Nuvance Health

Medical Practice Patient Representative -Pulmonary department - Poughkeepsie, NY

Nuvance Health, Poughkeepsie, New York, United States

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Title Medical Practice Patient Representative (Office Assistant) - Pulmonary Department, Poughkeepsie, NY

Base pay range $17.72/hr - $33.48/hr

Sign On Bonus $500 (External Hires Only)

Summary Provides clerical and administrative support and coordinates patient care activities for medical practice.

Responsibilities

Greets and welcomes patients upon arrival and communicates pleasantly and effectively.

Ensures accuracy of patient's information, including demographics and insurance.

Answers phones, routes calls, takes messages, and assures accurate communication—both verbally and via the EMR system.

Registers, verifies, and schedules patient appointments, testing, and referrals.

Schedules and reschedules appointments according to office protocols.

Monitors applications and manages worklists as applicable.

Collects co‑pays and reconciles money for deposit.

Obtains and coordinates record retrieval for new and established patients.

Performs intake and processing of medical records and other documentation where applicable.

Fulfills all compliance responsibilities related to the position.

Maintains and models the organization’s values.

Demonstrates regular, dependable, and predictable attendance.

Performs other duties as required.

Other Information Ability to travel between practices as needed.

Company: Nuvance Health Med Practice PC

Organization Unit: 1145

Department: Pulmonary

Exempt: No

Seniority Level Entry level

Employment Type Other

Job Function Health Care Provider

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