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Hillsdale Hospital

Office Coordinator | Reading and Three Meadows Medical Clinics

Hillsdale Hospital, Hillsdale, Michigan, United States, 49242

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Office Coordinator | Reading and Three Meadows Medical Clinics Office Coordinator role at Hillsdale Hospital

Work Schedule Full Time | Monday through Friday, 8:00am - 4:30pm

Benefits

Insurance: medical, prescription, dental, vision, life, disability

Paid Time Off: vacation, sick days, holidays

Retirement: 403(b) with match

Education assistance and continuing education

Requirements

High School Diploma or equivalent required from an accredited institution

Medical Assistant education, background and certification preferred including knowledge of insurance and disability forms processing and FMLA regulations

Minimum 3 years background in business, with experience in accounts payable, payroll, accounting and creation of spreadsheets

Strong aptitude for and skills in supervising and scheduling staff members

Strong decision-making and problem-solving skills

Excellent communication and interpersonal skills

Ability to read and interpret financial information and various types of data to assist in making data-based decisions

Ability to drive performance improvement to create safe and efficient processes for patient care

Strong computer skills in Word, spreadsheets and data presentation

Ability to multi-task

Must possess a positive attitude toward patients and co-workers, and must be a team player

Responsibilities

Coordinate the day-to-day operations of the assigned Hillsdale Hospital outpatient clinics

Supervise staff within clinic area of responsibility

Communicate expectations, monitor and supervise performance and provide coaching and feedback on a regular basis

Maintain specific knowledge of current practices and the roles and functions of direct reports

Plan, organize, and conduct monthly staff meetings to review clinic performance and related outcomes

Collaborate with Clinic Manager to review financial performance as well as daily and weekly KPI dashboard metrics

Utilize KPI’s to drive performance on a daily, weekly, and monthly basis

Facilitate resolution of patient and/or staff concerns

Ensure clinic compliance with regulatory agency standards, partnering with the Manager of Outpatient Clinics as needed

Monitor outside billing activity for accuracy and report any discrepancies for correction and rebilling

Why Hillsdale Hospital

Hillsdale Hospital is dedicated to excellence in healthcare community service, continued improvement, and respect for human life. We manage the health needs of our local community through compassionate and highly skilled care in our clean, safe, healing environment.

Additionally, Hillsdale Hospital is a 2022, 2023, 2024, and 2025 Detroit Free Press Top Workplace in Michigan, and a USA Today Top Workplaces 2025!

Equal Opportunity Employer Seniority level

Mid‑Senior level

Employment type

Full-time

Job function

Administrative

Industries

Hospitals and Health Care

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