Heartland Dental
Dental Office Assistant – Business Assistant
Heartland Dental is hiring a Business Assistant to support our dental offices. This role focuses on front‑office operations, patient interactions, and administrative duties in a fast‑paced environment.
Why Heartland Dental?
Heartland Dental is recognized as one of the nation’s greatest workplaces. We offer a culture that values teamwork, continuous learning, and patient‑first service. Our commitment to diversity and inclusion creates a supportive environment where you can grow professionally.
More About the Role
Greet and welcome patients, creating a great first impression.
Answer phones, check office mail and email, and communicate with patients and insurance companies.
Use Dentrix for scheduling and patient record management.
Schedule and confirm appointments for multiple providers.
File insurance claims, follow up on outstanding claims, verify benefits, and explain coverage.
Post insurance and patient payments and process accounts receivable.
Review treatment plan fees and payment options with patients.
Partner with providers and the team to implement Heartland Dental systems and optimize office potential.
What You’ll Gain
Competitive benefits: health insurance, retirement savings plan, six paid holidays, and PTO.
Front‑loaded education and training, designed to develop your full potential.
Opportunity to work for a secure company with 20+ years of industry‑leading experience.
Access to on‑demand Daily Pay.
Minimum Qualifications
Experience working in a fast‑paced, customer‑centric environment.
Excellent communication and organizational skills.
Access to minimum PHI necessary for performing job‑related functions; regular HIPAA training required and PHI must be protected.
Preferred Experience
1+ years in a dental or medical setting.
1+ years with insurance billing and accounts receivable.
Experience with Dentrix or other dental software.
Physical Requirements
Perform essential duties with or without reasonable accommodation; accommodations may be made.
Prolonged periods sitting at a desk and working on a computer.
Lift up to 15 pounds at times.
Availability for virtual or in‑person training sessions periodically throughout the year.
TB test required for all new hires in dental office positions; not required in FL & TN.
Who is Heartland Dental? Heartland Dental is the nation’s largest dental support organization, providing non‑clinical administrative support to over 3,000 doctors across 39 states and the District of Columbia. Our supported offices are unique to each community and provide the highest quality care.
At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
#J-18808-Ljbffr
Why Heartland Dental?
Heartland Dental is recognized as one of the nation’s greatest workplaces. We offer a culture that values teamwork, continuous learning, and patient‑first service. Our commitment to diversity and inclusion creates a supportive environment where you can grow professionally.
More About the Role
Greet and welcome patients, creating a great first impression.
Answer phones, check office mail and email, and communicate with patients and insurance companies.
Use Dentrix for scheduling and patient record management.
Schedule and confirm appointments for multiple providers.
File insurance claims, follow up on outstanding claims, verify benefits, and explain coverage.
Post insurance and patient payments and process accounts receivable.
Review treatment plan fees and payment options with patients.
Partner with providers and the team to implement Heartland Dental systems and optimize office potential.
What You’ll Gain
Competitive benefits: health insurance, retirement savings plan, six paid holidays, and PTO.
Front‑loaded education and training, designed to develop your full potential.
Opportunity to work for a secure company with 20+ years of industry‑leading experience.
Access to on‑demand Daily Pay.
Minimum Qualifications
Experience working in a fast‑paced, customer‑centric environment.
Excellent communication and organizational skills.
Access to minimum PHI necessary for performing job‑related functions; regular HIPAA training required and PHI must be protected.
Preferred Experience
1+ years in a dental or medical setting.
1+ years with insurance billing and accounts receivable.
Experience with Dentrix or other dental software.
Physical Requirements
Perform essential duties with or without reasonable accommodation; accommodations may be made.
Prolonged periods sitting at a desk and working on a computer.
Lift up to 15 pounds at times.
Availability for virtual or in‑person training sessions periodically throughout the year.
TB test required for all new hires in dental office positions; not required in FL & TN.
Who is Heartland Dental? Heartland Dental is the nation’s largest dental support organization, providing non‑clinical administrative support to over 3,000 doctors across 39 states and the District of Columbia. Our supported offices are unique to each community and provide the highest quality care.
At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
#J-18808-Ljbffr