Remote Jobs
Cust Svc Support Rep-11am-8pm EST Remote (Patient Customer Service)
Remote Jobs, Burlington, North Carolina, United States, 27215
Employer Industry: Healthcare Services
Why consider this job opportunity:
Salary up to $21.00 per hour
Work from home opportunity
Quarterly variable bonus potential
Generous paid time off and flexible spending accounts
Comprehensive medical, vision, and dental insurance options
401(k) and employee stock purchase plans, along with fitness reimbursement programs
What to Expect (Job Responsibilities):
Answer over 80 inbound calls daily from patients, doctor's offices, and insurance carriers
Initiate payment plans for patients with outstanding balances
Utilize multiple resources to resolve patient inquiries during calls
Maintain performance goals and productivity standards
Become proficient in processes after completing a structured training program
What is Required (Qualifications):
High School Diploma or equivalent required
Minimum 1+ year of work experience in customer service or related fields
Previous experience in medical billing, insurance claims, or call center environments strongly preferred
Experience handling high volume calls while managing multiple computer applications
Ability to work in a fast-paced environment with excellent organization skills
How to Stand Out (Preferred Qualifications):
Experience communicating with patients regarding medical information
Familiarity with alpha-numeric data entry
Proven track record of successful teamwork in previous roles
Previous work in a structured environment with defined breaks
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
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Why consider this job opportunity:
Salary up to $21.00 per hour
Work from home opportunity
Quarterly variable bonus potential
Generous paid time off and flexible spending accounts
Comprehensive medical, vision, and dental insurance options
401(k) and employee stock purchase plans, along with fitness reimbursement programs
What to Expect (Job Responsibilities):
Answer over 80 inbound calls daily from patients, doctor's offices, and insurance carriers
Initiate payment plans for patients with outstanding balances
Utilize multiple resources to resolve patient inquiries during calls
Maintain performance goals and productivity standards
Become proficient in processes after completing a structured training program
What is Required (Qualifications):
High School Diploma or equivalent required
Minimum 1+ year of work experience in customer service or related fields
Previous experience in medical billing, insurance claims, or call center environments strongly preferred
Experience handling high volume calls while managing multiple computer applications
Ability to work in a fast-paced environment with excellent organization skills
How to Stand Out (Preferred Qualifications):
Experience communicating with patients regarding medical information
Familiarity with alpha-numeric data entry
Proven track record of successful teamwork in previous roles
Previous work in a structured environment with defined breaks
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
#J-18808-Ljbffr