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Amwell

Technical Support Analyst

Amwell, Myrtle Point, Oregon, United States, 97458

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Employer Industry: Healthcare Technology

Why consider this job opportunity

Competitive healthcare, dental, and vision insurance plans

Flexible Personal Time Off (Vacation time)

401K match

Paid Parental Leave (Maternity and Paternity leave)

Free access to Amwell’s Telehealth Services and mental health resources

Opportunities for career growth and development in a supportive environment

What to Expect (Job Responsibilities)

Collaborate with cross‑functional teams to enhance the healthcare technology platform

Drive initiatives aimed at improving access to care and overall patient experience

Analyze market trends and customer feedback to inform product development

Support clients in achieving their digital care ambitions

Participate in training and development programs to enhance personal and professional growth

What is Required (Qualifications)

Proven experience in healthcare technology or related field

Strong analytical skills and ability to interpret complex data

Excellent communication and collaboration skills

Ability to work in a fast‑paced and dynamic environment

Minimum of 2 years of relevant experience in a similar role

How to Stand Out (Preferred Qualifications)

Experience with telehealth services or digital health solutions

Familiarity with healthcare regulations and compliance

Previous experience in a startup or technology‑driven environment

Knowledge of customer experience best practices

Advanced degree in a relevant field

We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.

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