City of Glendale, AZ
About Us
The City of Glendale's Transportation Department works to ensure safe and efficient circulation of vehicular, bicycle and pedestrian traffic, to minimize pollutant air emissions and to promote economic development throughout the City.
The Role The Temporary Transit Operator positions provides transportation services to citizens.
Position Details Hiring for 30 hour Temporary Positions.
Experience The ideal candidate will have one year experience in the operation of a transit bus or passenger van. Experience working with elderly and disabled persons is preferred.
Salary This position is a Grade 308 with an annual salary between $38,712 and $58,114.
Commercial Driver's License (CDL) The City of Glendale will pay for the cost of the Entry Level Driver Training (ELDT) course required for the Commercial Driver's License. Must obtain CDL permit on your own before start date.
Benefits Temporary Personnel is entitled to participate in medical insurance only that becomes effective the 1st of the month following 30 days of employment.
Holiday, Vacation, and Sick Leave Sick leave accrues at 2.72 hours per pay period (70.72 hours per year).
Retirement This position participates in the Arizona State Retirement System (ASRS). Contribution is mandatory, and the current contribution rate is 12%.
Responsibilities
Operate a microtransit, paratransit (formerly known as Dial-A-Ride) or a fixed route circulator bus, transporting passengers from one location to another as directed by the dispatcher or a mobile data tablet.
Complete a daily safety vehicle check including oil, fuel and fluid levels, lifts, doors, etc., and record such on the maintenance checklist; report malfunctions as necessary; clean and fuel vehicle.
Assist passengers, including the elderly and disabled individuals, in safely boarding and disembarking from the bus as necessary.
Operate the wheelchair lift for riders unable to use the stairs.
Transport passenger equipment including oxygen tanks, wheelchairs and bicycles. Secure equipment to various tie‑down systems. Also assist with loading and unloading of packages.
Operate two‑way radio system and a mobile data tablet to update dispatcher and receive instructions for stop locations.
Collect fares from passengers and accurately complete corresponding paperwork for each fare.
Provide information regarding microtransit and paratransit (previously known as Dial-A-Ride) services valley wide, fixed route bus information, ADA transportation service and other transportation options. Explain and issue ADA service and discount card applications.
Record all stops on log sheet, prepare accident reports and compile various reports required by federal regulations.
May respond to medical situations and administer first aid in emergency situations.
Train new employees.
Perform other related duties as assigned.
Qualifications Knowledge of:
Basic first aid procedures
Traffic laws and safety requirements involved in the operation of a public transit bus
The geography and street layout of the City of Glendale and of the valley‑wide transit service
The operation of several types of passenger buses, lifts, safety equipment and various types of vehicle fueling systems
Ability to:
Assist persons with disabilities
Provide courteous customer service to the public at all times
Follow oral and written instructions
Operate a two‑way radio system
Operate a mobile data entry system
Communicate effectively verbally and in writing
Establish and maintain effective working relationships with other City employees and the public
Maintain clear and accurate records, logs and reports
Determine the best route to travel from one location to another and provide estimated times for arrival
Effectively respond to emergencies on and around the bus
Special Requirements Must obtain a valid Arizona Class C Commercial Driver's license with Passenger endorsement within 45 days of hire.
This position is subject to call back, evening, holiday, and weekend shifts. Applicants will be required to undergo drug testing prior to employment and will be subject to further drug and alcohol testing throughout their period of employment in accordance with the City of Glendale Substance Abuse policy.
Success Factors
Personal Accountability & Integrity: Takes personal responsibility for the quality and timeliness of work and in complying with organizational rules, policies and procedures. Earns others’ trust and respect through consistent honesty and professionalism.
Team Building & Collaborative Relationships: Inspires and fosters team commitment, spirit, pride and trust; develops cooperative working relationships with others.
Effective Communication: Conveys information respectfully, credibly, and effectively.
Continuous Learning & Development: Assesses and recognizes own strengths and weaknesses; takes initiative in pursuing self‑development and learning to expand skills and increase knowledge.
Commitment to Service Excellence: Strives to excel in meeting the needs of both internal and external customers in a fair and equitable manner. Delivers high‑quality services with a commitment to continuous improvement.
Innovation: Applies original thinking in approach to job responsibilities and to improve processes, methods, systems or services.
Requires heavy lifting of up to 50 pounds, pushing, climbing and crouching while assisting and securing passengers and equipment.
Working Conditions Requires operating a bus for extended periods of time. Exposure to noise and hazardous materials such as various types of fuel, fumes and special medical waste. Exposure to adverse weather conditions.
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The Role The Temporary Transit Operator positions provides transportation services to citizens.
Position Details Hiring for 30 hour Temporary Positions.
Experience The ideal candidate will have one year experience in the operation of a transit bus or passenger van. Experience working with elderly and disabled persons is preferred.
Salary This position is a Grade 308 with an annual salary between $38,712 and $58,114.
Commercial Driver's License (CDL) The City of Glendale will pay for the cost of the Entry Level Driver Training (ELDT) course required for the Commercial Driver's License. Must obtain CDL permit on your own before start date.
Benefits Temporary Personnel is entitled to participate in medical insurance only that becomes effective the 1st of the month following 30 days of employment.
Holiday, Vacation, and Sick Leave Sick leave accrues at 2.72 hours per pay period (70.72 hours per year).
Retirement This position participates in the Arizona State Retirement System (ASRS). Contribution is mandatory, and the current contribution rate is 12%.
Responsibilities
Operate a microtransit, paratransit (formerly known as Dial-A-Ride) or a fixed route circulator bus, transporting passengers from one location to another as directed by the dispatcher or a mobile data tablet.
Complete a daily safety vehicle check including oil, fuel and fluid levels, lifts, doors, etc., and record such on the maintenance checklist; report malfunctions as necessary; clean and fuel vehicle.
Assist passengers, including the elderly and disabled individuals, in safely boarding and disembarking from the bus as necessary.
Operate the wheelchair lift for riders unable to use the stairs.
Transport passenger equipment including oxygen tanks, wheelchairs and bicycles. Secure equipment to various tie‑down systems. Also assist with loading and unloading of packages.
Operate two‑way radio system and a mobile data tablet to update dispatcher and receive instructions for stop locations.
Collect fares from passengers and accurately complete corresponding paperwork for each fare.
Provide information regarding microtransit and paratransit (previously known as Dial-A-Ride) services valley wide, fixed route bus information, ADA transportation service and other transportation options. Explain and issue ADA service and discount card applications.
Record all stops on log sheet, prepare accident reports and compile various reports required by federal regulations.
May respond to medical situations and administer first aid in emergency situations.
Train new employees.
Perform other related duties as assigned.
Qualifications Knowledge of:
Basic first aid procedures
Traffic laws and safety requirements involved in the operation of a public transit bus
The geography and street layout of the City of Glendale and of the valley‑wide transit service
The operation of several types of passenger buses, lifts, safety equipment and various types of vehicle fueling systems
Ability to:
Assist persons with disabilities
Provide courteous customer service to the public at all times
Follow oral and written instructions
Operate a two‑way radio system
Operate a mobile data entry system
Communicate effectively verbally and in writing
Establish and maintain effective working relationships with other City employees and the public
Maintain clear and accurate records, logs and reports
Determine the best route to travel from one location to another and provide estimated times for arrival
Effectively respond to emergencies on and around the bus
Special Requirements Must obtain a valid Arizona Class C Commercial Driver's license with Passenger endorsement within 45 days of hire.
This position is subject to call back, evening, holiday, and weekend shifts. Applicants will be required to undergo drug testing prior to employment and will be subject to further drug and alcohol testing throughout their period of employment in accordance with the City of Glendale Substance Abuse policy.
Success Factors
Personal Accountability & Integrity: Takes personal responsibility for the quality and timeliness of work and in complying with organizational rules, policies and procedures. Earns others’ trust and respect through consistent honesty and professionalism.
Team Building & Collaborative Relationships: Inspires and fosters team commitment, spirit, pride and trust; develops cooperative working relationships with others.
Effective Communication: Conveys information respectfully, credibly, and effectively.
Continuous Learning & Development: Assesses and recognizes own strengths and weaknesses; takes initiative in pursuing self‑development and learning to expand skills and increase knowledge.
Commitment to Service Excellence: Strives to excel in meeting the needs of both internal and external customers in a fair and equitable manner. Delivers high‑quality services with a commitment to continuous improvement.
Innovation: Applies original thinking in approach to job responsibilities and to improve processes, methods, systems or services.
Requires heavy lifting of up to 50 pounds, pushing, climbing and crouching while assisting and securing passengers and equipment.
Working Conditions Requires operating a bus for extended periods of time. Exposure to noise and hazardous materials such as various types of fuel, fumes and special medical waste. Exposure to adverse weather conditions.
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