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U-Haul

Customer Service Representative

U-Haul, Albany, New York, United States

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Employer Industry: Moving and Storage Services

Why consider this job opportunity

Salary up to $18.50 per hour

$100 hiring bonus and a $300 cash bonus upon completion of training

Comprehensive benefits including health insurance, dental, vision, and life insurance

Opportunities for career advancement and continuous education through U-Haul University

Supportive team environment with on-the-job training

Discounts on various products and services including technology and travel

What to Expect (Job Responsibilities)

Assist customers with U-Haul products and services both inside and outside the center

Utilize smartphone-based U-Scan technology for managing rentals and inventory

Move and hook up U-Haul trucks and trailers, ensuring proper safety protocols

Clean and inspect rental equipment, checking fluid levels and overall condition

Prepare rental invoices and process returned equipment

What is Required (Qualifications)

Valid driver’s license with a good driving record

High school diploma or equivalent

Ability to perform physical tasks, including lifting equipment weighing at least 50 lbs

Willingness to use protective clothing or gear as needed

Availability to participate in ongoing education and training programs

How to Stand Out (Preferred Qualifications)

Experience in customer service or a retail environment

Certification in forklift operation or willingness to obtain certification through U-Haul

Experience with vehicle maintenance or inspections

Familiarity with technology and smartphone applications

Strong communication skills to effectively assist customers

#MovingServices #CustomerService #CareerOpportunities #HiringBonuses #TrainingProvided

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