State of Minnesota
Child Support Division Administrative Coordinator / Office & Admin Specialist Pr
State of Minnesota, Saint Paul, Minnesota, United States, 55199
Working Title:
Child Support Division Administrative Coordinator / Office & Admin Specialist Prin
Job Class:
Office & Administrative Specialist, Principal
Agency:
Children Youth & Families Dept
Job ID: 91268
Location: St. Paul
Telework Eligible: Yes
Full/Part Time: Full-Time
Regular/Temporary: Unlimited
Who May Apply: Open to all qualified job seekers. This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 1/13/26. Please note that to be considered a bidder, you must be a permanent, non-probationary DCYF employee in the same job classification as the position posted.
Date Posted: 01/07/2026
Closing Date: 01/21/2026
Hiring Agency/Seniority Unit: Children Youth & Families Dept / DCYF Central Office AFSCME
Division/Unit: DCYF/CSE Management
Work Shift: Day Shift
Work Hours: 8:00 am - 4:30 pm
Days of Work: Monday - Friday
Travel Required: No
Salary Range: $24.12 - $32.54 / hourly; $50,362 - $67,943 / annually
Classified Status: Classified
Bargaining Unit/Union: 206 - Clerical/AFSCME
Work Area: G
FLSA Status: Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities: Yes
The Department of Children, Youth, and Families is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DCYF does not participate in E-Verify.
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well‑being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
*Telework (Within Minnesota or neighboring states) and flexible hours options are available.
This position exists to provide specialized technical and administrative support services to the Child Support Division (CSD) Director, Deputy Director, Program & Strategic Initiatives Director, and other supervisory and lead worker staff in the Child Support Division. In addition, this position develops and maintains methods and procedures to manage work and information flow to continually improve work process to achieve the best results for program, staff and participants. This may include developing administrative procedures, responding orally and in writing to a wide range of technical questions and reviewing and independently researching answers. Incumbents are required to know technical terminology and special software programs. This position requires advanced professional skills to conduct and continually improve work processes with awareness of immediate effects on customer satisfaction.
Responsibilities
Perform confidential and specialized administrative support duties for the CSD Director, Deputy Director, Program & Strategic Initiatives Director, and other supervisory and lead worker staff in the Child Support Division.
Develop, produce, and evaluate workflow procedures and assist in solving managerial or procedural problems.
Provide research and document preparation services and act as a resource for correcting problems that arise.
Coordinate, lead, and directly provide office and administrative support to CSD employees.
Serve as the division’s lead technical support expert, conduct research for equipment and software based on various factors to determine the division’s technical needs, develop budget requests for equipment, and maintain various staff lists to ensure employees have the necessary tools to complete their work.
Coordinate logistics for CSD trainings and presentations.
Position Qualifications
To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day and year for each job held.**
Proven office administration skills to perform a wide range of complex and confidential administrative and clerical support duties with tact and diplomacy in an executive or senior management setting.
Well-developed organization and prioritization skills to lead and implement a wide range of office processes, workflows, and logistics in a high‑profile and diverse team‑based environment.
Verbal and written communication skills essential to:
proofread documents, draft official government correspondence, constitute letters, memoranda, meeting minutes, procedures, and other materials.
develop presentations; answer and triage calls; and interact with all levels of state government including executive level officials, legislators and legislative staff, stakeholders, and the public.
Technical and database management skills for the effective use and application of:
Microsoft desktop software (Word, Excel, Outlook, PowerPoint, Vision, SharePoint, etc.).
Electronic communications tools such as TEAMS, Zoom, WebEx and other video conferencing tools.
Adobe and other related computer software/applications.
Analytical skills essential to anticipate needs, plan, and propose solutions that fall within the scope of the position.
Interpersonal skills necessary to diplomatically navigate, interact, and cultivate customer service relationships with a diverse body of stakeholders and decision makers.
Preferred Qualifications
Experience providing high‑level administrative and clerical support in a government setting as an executive administrative assistant supporting multiple executive and senior managers.
Experience in developing, coordinating, producing, and editing internal and external written organizational materials.
Experience in CRM systems/tools, database management, email management, and executive‑level tools to support customer service, processes, and data gathering to help manage the director’s office.
Experience in applying project management techniques, principles, and practices to plan and prioritize work, set goals, manage deadlines, and allocate time and lead and coordinate activities of others.
Knowledge of state government structure and programs centered on children, youth, and families, particularly as it pertains to programs administered by CSD to support executive‑level coordination and processes; and interpret, answer, and troubleshoot inquiries concerning services and programs.
Variety of experiences working effectively with others from different backgrounds and cultures.
Additional Requirements
Reference check
Criminal Background check
Fingerprinting check (MNJIS/CJIS)
Driver’s License Check
Personnel File Review: all current and former public sector employees
Additional assessment may be required during the interview process
How To Apply Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to
http://www.mn.gov/careers .
Contact Michele Schreifels at Michele.Schreifels@state.mn.us.
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Anny Xiong at anny.xiong@state.mn.us.
If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Children, Youth and Families ADA Coordinator at 651-431-4945 or DCYF ADA at ada.dcyf@state.mn.us.
Benefits As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Paid vacation and sick leave
12 paid holidays each year
Low‑cost medical, dental, vision, and prescription drug plans
Fertility care, including IVF
Diabetes care
Dental and orthodontic care for adults and children
6 weeks paid leave for parents of newborn or newly adopted children
Pension plan that provides income when you retire (after working at least three years)
Employer paid life insurance to provide support for your family in the event of death
Short‑term and long‑term disability insurance that can provide income if you are unable to work due to illness or injury
Tax‑free expense accounts for health, dental, and dependent care
Resources that provide support and promote physical, emotional, social, and financial well‑being
Support to help you reach your career goals
Training, classes, and professional development
Tuition reimbursement
Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
Employee Assistance Program (EAP) for work/life support
A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well‑being, or job performance
Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
EQUAL OPPORTUNITY EMPLOYERS Minnesota state agencies are equal opportunity, affirmative action, and veteran‑friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
Applicants With Disabilities Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.
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Child Support Division Administrative Coordinator / Office & Admin Specialist Prin
Job Class:
Office & Administrative Specialist, Principal
Agency:
Children Youth & Families Dept
Job ID: 91268
Location: St. Paul
Telework Eligible: Yes
Full/Part Time: Full-Time
Regular/Temporary: Unlimited
Who May Apply: Open to all qualified job seekers. This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 1/13/26. Please note that to be considered a bidder, you must be a permanent, non-probationary DCYF employee in the same job classification as the position posted.
Date Posted: 01/07/2026
Closing Date: 01/21/2026
Hiring Agency/Seniority Unit: Children Youth & Families Dept / DCYF Central Office AFSCME
Division/Unit: DCYF/CSE Management
Work Shift: Day Shift
Work Hours: 8:00 am - 4:30 pm
Days of Work: Monday - Friday
Travel Required: No
Salary Range: $24.12 - $32.54 / hourly; $50,362 - $67,943 / annually
Classified Status: Classified
Bargaining Unit/Union: 206 - Clerical/AFSCME
Work Area: G
FLSA Status: Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities: Yes
The Department of Children, Youth, and Families is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DCYF does not participate in E-Verify.
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well‑being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
*Telework (Within Minnesota or neighboring states) and flexible hours options are available.
This position exists to provide specialized technical and administrative support services to the Child Support Division (CSD) Director, Deputy Director, Program & Strategic Initiatives Director, and other supervisory and lead worker staff in the Child Support Division. In addition, this position develops and maintains methods and procedures to manage work and information flow to continually improve work process to achieve the best results for program, staff and participants. This may include developing administrative procedures, responding orally and in writing to a wide range of technical questions and reviewing and independently researching answers. Incumbents are required to know technical terminology and special software programs. This position requires advanced professional skills to conduct and continually improve work processes with awareness of immediate effects on customer satisfaction.
Responsibilities
Perform confidential and specialized administrative support duties for the CSD Director, Deputy Director, Program & Strategic Initiatives Director, and other supervisory and lead worker staff in the Child Support Division.
Develop, produce, and evaluate workflow procedures and assist in solving managerial or procedural problems.
Provide research and document preparation services and act as a resource for correcting problems that arise.
Coordinate, lead, and directly provide office and administrative support to CSD employees.
Serve as the division’s lead technical support expert, conduct research for equipment and software based on various factors to determine the division’s technical needs, develop budget requests for equipment, and maintain various staff lists to ensure employees have the necessary tools to complete their work.
Coordinate logistics for CSD trainings and presentations.
Position Qualifications
To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day and year for each job held.**
Proven office administration skills to perform a wide range of complex and confidential administrative and clerical support duties with tact and diplomacy in an executive or senior management setting.
Well-developed organization and prioritization skills to lead and implement a wide range of office processes, workflows, and logistics in a high‑profile and diverse team‑based environment.
Verbal and written communication skills essential to:
proofread documents, draft official government correspondence, constitute letters, memoranda, meeting minutes, procedures, and other materials.
develop presentations; answer and triage calls; and interact with all levels of state government including executive level officials, legislators and legislative staff, stakeholders, and the public.
Technical and database management skills for the effective use and application of:
Microsoft desktop software (Word, Excel, Outlook, PowerPoint, Vision, SharePoint, etc.).
Electronic communications tools such as TEAMS, Zoom, WebEx and other video conferencing tools.
Adobe and other related computer software/applications.
Analytical skills essential to anticipate needs, plan, and propose solutions that fall within the scope of the position.
Interpersonal skills necessary to diplomatically navigate, interact, and cultivate customer service relationships with a diverse body of stakeholders and decision makers.
Preferred Qualifications
Experience providing high‑level administrative and clerical support in a government setting as an executive administrative assistant supporting multiple executive and senior managers.
Experience in developing, coordinating, producing, and editing internal and external written organizational materials.
Experience in CRM systems/tools, database management, email management, and executive‑level tools to support customer service, processes, and data gathering to help manage the director’s office.
Experience in applying project management techniques, principles, and practices to plan and prioritize work, set goals, manage deadlines, and allocate time and lead and coordinate activities of others.
Knowledge of state government structure and programs centered on children, youth, and families, particularly as it pertains to programs administered by CSD to support executive‑level coordination and processes; and interpret, answer, and troubleshoot inquiries concerning services and programs.
Variety of experiences working effectively with others from different backgrounds and cultures.
Additional Requirements
Reference check
Criminal Background check
Fingerprinting check (MNJIS/CJIS)
Driver’s License Check
Personnel File Review: all current and former public sector employees
Additional assessment may be required during the interview process
How To Apply Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to
http://www.mn.gov/careers .
Contact Michele Schreifels at Michele.Schreifels@state.mn.us.
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Anny Xiong at anny.xiong@state.mn.us.
If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Children, Youth and Families ADA Coordinator at 651-431-4945 or DCYF ADA at ada.dcyf@state.mn.us.
Benefits As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Paid vacation and sick leave
12 paid holidays each year
Low‑cost medical, dental, vision, and prescription drug plans
Fertility care, including IVF
Diabetes care
Dental and orthodontic care for adults and children
6 weeks paid leave for parents of newborn or newly adopted children
Pension plan that provides income when you retire (after working at least three years)
Employer paid life insurance to provide support for your family in the event of death
Short‑term and long‑term disability insurance that can provide income if you are unable to work due to illness or injury
Tax‑free expense accounts for health, dental, and dependent care
Resources that provide support and promote physical, emotional, social, and financial well‑being
Support to help you reach your career goals
Training, classes, and professional development
Tuition reimbursement
Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
Employee Assistance Program (EAP) for work/life support
A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well‑being, or job performance
Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
EQUAL OPPORTUNITY EMPLOYERS Minnesota state agencies are equal opportunity, affirmative action, and veteran‑friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
Applicants With Disabilities Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.
#J-18808-Ljbffr