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Inside Higher Ed

Part-Time Program Assistant I, Continuing Education & Professional Development

Inside Higher Ed, Miami, Florida, us, 33222

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Part‑Time Program Assistant I, Continuing Education & Professional Development Join and apply for the Part‑Time Program Assistant I, Continuing Education & Professional Development role at Inside Higher Ed.

Location:

West Campus Job ID:

1008927 Regular/Temporary:

Temporary Full/Part Time:

Part‑Time Job Family:

STAFF - Support Staff Grade:

C1 Salary:

$14.00 - Base Rate Department:

CWE - Business (CEPD) Reports To:

Program Manager Closing Date:

Open Until Filled FLSA Status:

Non‑Exempt First Review Date:

November 12, 2025

Position Overview The Part‑Time Program Assistant I performs clerical and administrative support duties for the Continuing Education and Professional Development department.

What you will be doing

Receives, screens, and directs phone calls from the general public

Provides support to the program coordinators and part‑time instructors in clerical and administrative functions

Creates letters of completion and attendance

Assists instructors with drops and adds

Prepares packages for pre and post‑testing as needed

Monitors student attendance

Provides class rolls and grade rolls to instructors and alerts them to problems

Performs other duties as assigned

What you need to succeed

High School Diploma or GED equivalent from a regionally accredited institution and at least eighteen (18) months of customer service or administrative work experience

All degrees must be from a regionally accredited institution

Knowledge & Understanding

Knowledge and understanding of college organization, goals and objectives, and policies and procedures

Thorough knowledge of Continuing Education departments, policies, and class offerings

Familiarity with college organization and policies

Excellent telephone and customer service skills

Ability to follow instructions and work with minimal supervision

Excellent interpersonal and communication skills

Knowledge of class schedules, prerequisites, course sequencing, special requirements for admission to certain courses, and basic information on class content and paperwork processing specific to the department

Ability to work a flexible schedule including evening and weekend assignments

Ability to work well in a multi‑ethnic and multi‑cultural environment with students, faculty and staff

Additional Requirements The final candidate is to successfully complete a background screening and reference check process.

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