Access: Supports for Living
Customer Service Specialist- Per Diem
Access: Supports for Living, Poughkeepsie, New York, United States
Customer Service Specialist – Per Diem
at
Access: Supports for Living
2 days ago – be among the first 25 applicants
At Access: Supports for Living and our Access: Network partners, we help people live the healthiest and fullest lives possible – and we support our staff in doing the same. Across our family of organizations, team members work in mental health, substance use, disability, employment, housing, and family services, doing meaningful work in a collaborative and respectful environment. We offer supportive leadership, opportunities to learn and grow, competitive benefits, and the chance to build a career with purpose. If you’re looking for work that matters and a team that values what you bring, the Access Network is a great place to be.
Location:
Poughkeepsie, NY On Site
Hours:
Per Diem – flexible hours (8 to 24 hours weekly)
Rate of Pay:
$22.00 per hour
Overview of Primary Responsibilities
Be customer focused, able to multi‑task in a high volume community counseling center
Register new clients for services, verify insurance information, collect co‑pays, and schedule appointments
Answer phones, direct calls, and take messages
Scan to electronic healthcare records, copy, file, and archive charts
Submit emails
Perform other duties as assigned
Qualifications
Minimum 1 year in a clerical support role
Computer skills (Microsoft Word, Excel, Outlook) and experience working with electronic health records
Excellent communication, customer service, and organizational skills
Bilingual English and Spanish speaking a plus
Primary Functions
Answering calls
Emailing
Faxing
Co‑pay collection
Mail processing
Appointment scheduling
Registration of new clients
Additional Functional / Organizational Support
Assignments may be determined at a future date
Education and Experience
High School Diploma or GED
Physical Characteristics
Must be capable of sitting or standing in front of a computer for long periods of time
Able to work in an open space floor plan
Must be capable of moving throughout the workday and follow people served throughout the community
Work alongside co‑workers within 3 feet
Must be able to move in tight spaces
Occasional lifting of > 25 pounds
EEO Employer
#J-18808-Ljbffr
at
Access: Supports for Living
2 days ago – be among the first 25 applicants
At Access: Supports for Living and our Access: Network partners, we help people live the healthiest and fullest lives possible – and we support our staff in doing the same. Across our family of organizations, team members work in mental health, substance use, disability, employment, housing, and family services, doing meaningful work in a collaborative and respectful environment. We offer supportive leadership, opportunities to learn and grow, competitive benefits, and the chance to build a career with purpose. If you’re looking for work that matters and a team that values what you bring, the Access Network is a great place to be.
Location:
Poughkeepsie, NY On Site
Hours:
Per Diem – flexible hours (8 to 24 hours weekly)
Rate of Pay:
$22.00 per hour
Overview of Primary Responsibilities
Be customer focused, able to multi‑task in a high volume community counseling center
Register new clients for services, verify insurance information, collect co‑pays, and schedule appointments
Answer phones, direct calls, and take messages
Scan to electronic healthcare records, copy, file, and archive charts
Submit emails
Perform other duties as assigned
Qualifications
Minimum 1 year in a clerical support role
Computer skills (Microsoft Word, Excel, Outlook) and experience working with electronic health records
Excellent communication, customer service, and organizational skills
Bilingual English and Spanish speaking a plus
Primary Functions
Answering calls
Emailing
Faxing
Co‑pay collection
Mail processing
Appointment scheduling
Registration of new clients
Additional Functional / Organizational Support
Assignments may be determined at a future date
Education and Experience
High School Diploma or GED
Physical Characteristics
Must be capable of sitting or standing in front of a computer for long periods of time
Able to work in an open space floor plan
Must be capable of moving throughout the workday and follow people served throughout the community
Work alongside co‑workers within 3 feet
Must be able to move in tight spaces
Occasional lifting of > 25 pounds
EEO Employer
#J-18808-Ljbffr