Senior CSR Lead & Coach — Call Center Operations

A leading technology firm is seeking a Senior Customer Service Representative in Salem, Oregon, responsible for leading and coaching a team of agents to meet program objectives. Candidates must have a High School Diploma and at least 2 years of call center experience, along with leadership capabilities. This role involves providing feedback on calls and assisting with daily operations to ensure service level agreements are met. The company offers competitive compensation and a commitment to equal employment opportunities. #J-18808-Ljbffr