Senior CSR Lead & Coach — Call Center Operations

A leading service provider is seeking a Senior Customer Service Representative in Olympia, Washington. This role focuses on leadership and coaching for a team of Customer Service Agents to meet program goals and service level agreements. Ideal candidates will have a High School Diploma or GED, with at least 2 years of call center customer service experience. Responsibilities include monitoring calls, providing feedback, and assisting Operations Supervisors. This position offers unique compensation packages tailored to location and experience. #J-18808-Ljbffr