Senior CSR Lead & Coach — Call Center Operations

A leading service organization is seeking a Senior Customer Service representative to lead and coach a team of agents in Phoenix, Arizona. The role involves monitoring calls, providing feedback, and assisting Supervisors with daily tasks. Candidates should have at least 2 years of call center experience and 1 year in a leadership role. Additionally, a High School Diploma or GED is required. Competitive compensation is tailored to multiple factors including experience and certifications. #J-18808-Ljbffr