Senior CSR Lead & Coach — Call Center Operations

A leading technology consulting firm in North Dakota seeks a Senior Customer Service representative to lead and coach a team of Customer Service Agents. Responsibilities include ensuring service level agreements and assisting Operations Supervisors. Ideal candidates will have a High School Diploma and at least 2 years of call center experience, with additional leadership experience preferred. This role emphasizes teamwork and effective customer service delivery. #J-18808-Ljbffr