Service Desk Analyst: ITIL, ServiceNow & Cloud Access

A leading IT solutions provider is seeking a Service Desk Support Analyst to provide first-level technical support and customer service. This entry-level position involves handling incidents and requests while utilizing ITIL best practices in a dynamic environment. The ideal candidate should have a degree in Computer Science and strong communication skills, along with a willingness to learn new technologies. The role emphasizes troubleshooting Windows, Microsoft 365, and cloud access scenarios in a supportive team atmosphere. Competitive salary and benefits are offered. #J-18808-Ljbffr