Cognizant
Service Desk Analyst: ITIL, ServiceNow & Cloud Access
Cognizant, Baton Rouge, Louisiana, us, 70873
An IT services company is seeking a Service Desk Support Analyst to provide first-level technical support in Baton Rouge, Louisiana. The ideal candidate will handle incidents and requests using ITIL best practices, troubleshoot Windows and Microsoft 365 environments, and support cloud access with AWS and Azure. This entry-level role emphasizes strong communication skills and a desire to learn new technologies. Competitive salary and comprehensive benefits are included in the offer.
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