Service Desk Analyst: ITIL, ServiceNow & Cloud Access

A leading IT services company seeks a Service Desk Support Analyst to offer first-level technical support for enterprise IT environments. This role involves managing incidents, requests, and changes while ensuring customer service excellence. The ideal candidate holds a Bachelor's degree in a related field, possesses strong analytical and troubleshooting skills, and is familiar with ITIL practices and ticketing tools like ServiceNow. This position offers competitive salary and comprehensive benefits. #J-18808-Ljbffr