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Cognizant

Service Desk Analyst: ITIL, ServiceNow & Cloud Access

Cognizant, Saint Paul, Minnesota, United States, 55199

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A leading technology solutions provider is seeking a Service Desk Support Analyst in Saint Paul, Minnesota. This entry-level position focuses on providing first-level technical support and customer service in enterprise IT environments. You will handle tickets in ServiceNow, troubleshoot Windows and Microsoft 365 issues, and manage network access concerns. Ideal candidates will have a Bachelor's degree in a related field, solid analytical skills, and a passion for learning. Competitive salary of $41,600 plus benefits is offered. Relocation may be required. #J-18808-Ljbffr