Service Desk Analyst: ITIL, ServiceNow & Cloud Access

A leading IT services provider is seeking a Service Desk Support Analyst to join their team in Richmond, Virginia. This entry-level position involves providing first-level technical support for enterprise IT environments, including troubleshooting Windows, Microsoft 365, and networking issues. The ideal candidate will have a Bachelor's degree in a related field, along with strong communication and analytical skills. This role offers a starting salary of $41,600 and a supportive work environment with various benefits including health insurance and a 401(k) plan. #J-18808-Ljbffr