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GovCIO

Remote Service Desk Manager: ITIL Lead (24/7)

GovCIO, Indianapolis, Indiana, us, 46262

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A government IT service provider is seeking a Helpdesk Manager to lead a team of Service Desk Technicians providing 24/7 support. This fully remote role necessitates strong leadership skills, operational oversight, and adherence to ITIL best practices. The ideal candidate will have extensive experience in IT service management and remote team management. This position offers a competitive salary and comprehensive benefits, contributing to a vibrant workplace focused on enhancing government IT services. #J-18808-Ljbffr