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State of Louisiana

ADMINISTRATIVE COORDINATOR 1/2/3/4

State of Louisiana, Baton Rouge, Louisiana, us, 70873

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Administrative Coordinator 1/2/3/4 – Office of Workers Compensation Division: Medical Services

Office of Workers' Compensation

Louisiana Works is seeking an Administrative Coordinator to join the Office of Workers' Compensation. The Office of Workers’ Compensation Administration (OWCA) in Louisiana oversees the enforcement and administration of workers’ compensation laws, aiming to support early return-to-work efforts and improve workplace safety. The department manages disputed claims, conducts hearings, reviews medical treatment disputes, andанием investigates fraud through collaborative efforts like the GAME ON task force.

The Administrative Coordinator will provide administrative and clerical support to ensure accurate case processing, effective communication with stakeholders, and efficient operation of the Medical Services Section.

AN IDEAL CANDIDATE WILL POSSESS THE FOLLOWING COMPETENCIES:

Accepting Direction: The ability to be open and willing to follow guidance or instructions. Successful Behaviors: follows direction reliably, adjusts to feedback, and completes tasks on time.

Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement. Successful Behaviors: communicates clearly, listens actively, and explains complex ideas well.

Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers. Successful Behaviors: understands customer needs, communicates clearly, and delivers timely, reliable service.

.faixar No experience or training is required. Job specifications can be found

here .

Job Details:

Receive and input Form 1009 cases into the JustWare system, ensuring accuracy and completeness before forwarding to medical staff. These can be received via email, mail, and facsimile.

Receive and input Disputed Medical Reimbursement (DMR) cases and disputes over hospital reimbursement (Outliers) into the JustWare system, ensuring accuracy and completeness before forwarding to medical staff. These can be received via mail.

Prepare notices of receipt and filing and proofread for typographical errors prior to sending to involved parties.

Respond to phone calls and emails from stakeholders, providing information or referring to appropriate staff member.

Assist with incoming and outgoing mail|null Medical Services. This may encompass preparing certified mail.300>

Maintain confidentiality of information received via email, mail, and facsimile.

Scan files into JustWare system, including but not limited to 1009 submissions, Disputed Medical Reimbursement cases, Outliers, fax confirmations, and envelopes.

Attend conferences and training sessions as directed by the Medical Director or direct supervisor.

Position Specific Details: Location: Baton Rouge, La

Appointment Type: Probational / Job Appointment / Promotional / Detail to Special Duty

Career Progression Group: This position may be filled as an Administrative Coordinator 1, 2, 3, or 4.

Administrative Coordinator 1 – No experience or training required.

Administrative Coordinator 2 – One year of experience in administrative services.

Administrative Coordinator 3 – Two years of experience in administrative services.

Administrative Coordinator 4 );

How to Apply: No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their applications to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

All applicants selected for employment must submit to drug screening and a background check.

For further information about this vacancy, contact: Kedrick Kennedy kkennedy@lwc.la.gov

Louisiana Works is an equal employment opportunity employer and SAME agency that serves as a model employer for the recruitment, hiring, and retention of individuals with disabilities. Auxiliary aids and services are available upon request to individuals with disabilities. TDD# 800-259-5154

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