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Spectraforce Technologies

LTSS Service Care Manager

Spectraforce Technologies, Jacksonville, Florida, United States, 32290

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Title:

LTSS Service Care Manager

Location:

FL-based candidates – All candidates must reside in the Leon and Jackson County area.

Duration:

11 months

Job Description:

Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs.

Candidate Requirements Education/Certification

Required: Bachelor's degree in a Healthcare-related field (Psychology, Sociology, etc.) and 2-4 years of related experience.

Preferred: n/a.

Licensure

Required: Valid driver’s license.

Preferred: n/a.

Experience & Skills

2+ years of Care Management experience (field experience is a must).

Caseload of 50-70 members (bonus if geriatric).

Long Term Care Medicaid experience.

Medicaid / Medicare experience.

Ability to manage high case load.

Fast paced environment dealing with new processes and programs.

Comfortable connecting with IT for equipment issues or office/IT space.

All documentation within system within 24 hours of completion.

Experience with electronic medical health records.

Home Health Experience.

Nice to haves

Discharge Planning.

Working with TruCare software.

Disqualifiers

No field experience.

No previous experience with high caseloads.

Performance Indicators

Bilingual always preferred; requirement will be indicated if bilingual is required.

Top 3 Must-Have Hard Skills

2 years of field case management.

Technology savvy.

Ability to view calendar and manage time to ensure enough time for documentation.

Position is offered by a no fee agency.

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