Ursus
Employer Industry: Creative Software and Digital Media
Why consider this job opportunity: - Salary up to $54/hr - Opportunity for career advancement and growth within the organization - Work remotely with flexible hours - Comprehensive benefits package including Medical, Dental, Vision, and 401K with company matching - Engage in transformative projects that enhance customer experiences and drive innovation - Join a dynamic and fast-paced environment that values creativity and collaboration
What to Expect (Job Responsibilities): - Lead the overall success of customer accounts, focusing on vision planning, customer health, and multi-solution adoption - Serve as the primary contact throughout the customer lifecycle, ensuring clear communication and measurable success plans - Network within accounts to execute customer strategies and roadmaps effectively - Deliver exceptional customer experiences through proactive communication and alignment of internal resources - Use data-driven insights to promote product adoption and track progress towards digital transformation
What is Required (Qualifications): - 10+ years of Customer Success experience in Software as a Service (SaaS) and Digital Marketing, particularly with B2B customers - Proven track record of achieving customer success outcomes and delivering business value - Strong communication and conflict mediation skills - Exceptional organizational, presentation, and written communication skills - Existing knowledge of digital marketing software, including data platforms and customer journey management
How to Stand Out (Preferred Qualifications): - Experience in Program Management within large organizations, inspiring change through engagement with key partners - Proficiency in leading discussions and presentations at the executive C-level - Flexibility to travel approximately 30%
#CreativeSoftware #DigitalMarketing #CustomerSuccess #RemoteWork #CareerGrowth
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity: - Salary up to $54/hr - Opportunity for career advancement and growth within the organization - Work remotely with flexible hours - Comprehensive benefits package including Medical, Dental, Vision, and 401K with company matching - Engage in transformative projects that enhance customer experiences and drive innovation - Join a dynamic and fast-paced environment that values creativity and collaboration
What to Expect (Job Responsibilities): - Lead the overall success of customer accounts, focusing on vision planning, customer health, and multi-solution adoption - Serve as the primary contact throughout the customer lifecycle, ensuring clear communication and measurable success plans - Network within accounts to execute customer strategies and roadmaps effectively - Deliver exceptional customer experiences through proactive communication and alignment of internal resources - Use data-driven insights to promote product adoption and track progress towards digital transformation
What is Required (Qualifications): - 10+ years of Customer Success experience in Software as a Service (SaaS) and Digital Marketing, particularly with B2B customers - Proven track record of achieving customer success outcomes and delivering business value - Strong communication and conflict mediation skills - Exceptional organizational, presentation, and written communication skills - Existing knowledge of digital marketing software, including data platforms and customer journey management
How to Stand Out (Preferred Qualifications): - Experience in Program Management within large organizations, inspiring change through engagement with key partners - Proficiency in leading discussions and presentations at the executive C-level - Flexibility to travel approximately 30%
#CreativeSoftware #DigitalMarketing #CustomerSuccess #RemoteWork #CareerGrowth
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr