University of Nevada, Reno
Student Worker - Technician, Classroom Technology
University of Nevada, Reno, Reno, Nevada, United States, 89501
University of Nevada, Reno
The University of Nevada, Reno is seeking to hire Technicians. Classroom Technologies (CT) Technicians provide technical support and customer service that are critical to the effective operation of technology in campus classrooms. Responsibilities
In addition to troubleshooting of classroom technologies (including a myriad of A/V and Computer components), technicians will: Answer phone calls from professors, students and administrative personnel in need of assistance with classroom technologies. During phone calls, technicians gather accurate information under sometimes stressful conditions. They must accurately and with attention to detail enter this data into a call tracking system to be disseminated to other support staff in a timely manner. Assist in maintaining equipment inventory, physical counts, and enter gathered data into the TLT inventory system. Perform routine maintenance on and cleaning of equipment, as well as keep rooms stocked with consumable items. Assist other support staff on occasion Complete other duties as assigned. Required Qualifications
Candidate must be enrolled at the University of Nevada, Reno Preferred Qualifications
Candidate has interest and aptitude to learn new technology Candidate has working knowledge of Microsoft Windows and Office products, specifically Word and Excel Candidate is familiar with Google suite of applications and rudimentary database knowledge Candidate can confidently navigate the internet and other web-based applications Candidate has clear written and verbal skills Candidate has the ability to accurately document verbally gathered information and steps that have been performed for tracking and training purposes Candidate has experience with Mac/Apple products as both Mac and PC platforms are supported Candidate has experience working with audio, video, switching, display or control system technologies Expected hours to work per week: 15 Hours varying between 10-25 based on student and class load. Compensation Grade: Student Employee Level 1 Please note, once you submit your application the only attachment/s viewable to you will be the attachment/s to the resume/CV section of the application. Any additional required attachment/s to the cover letter, references, additional documents sections of the application, will not be viewable to you after you submit your application. All uploaded attachment/s will be on the application for the committee to review. To request updates to attachments, prior to the committee review of applications, please contact the candidate helpdesk at jobs@unr.edu. Attach the following attachment(s) to your application Resume/CV
(required) List a detailed description of the major duties that you performed as part of each job. You must demonstrate that you qualify for the position and your education and experience must be clearly documented. Cover Letter
- (optional) Fall 2025 Class Schedule
(required) This posting is open until filled Qualified individuals are encouraged to apply immediately. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made.
The University of Nevada, Reno is seeking to hire Technicians. Classroom Technologies (CT) Technicians provide technical support and customer service that are critical to the effective operation of technology in campus classrooms. Responsibilities
In addition to troubleshooting of classroom technologies (including a myriad of A/V and Computer components), technicians will: Answer phone calls from professors, students and administrative personnel in need of assistance with classroom technologies. During phone calls, technicians gather accurate information under sometimes stressful conditions. They must accurately and with attention to detail enter this data into a call tracking system to be disseminated to other support staff in a timely manner. Assist in maintaining equipment inventory, physical counts, and enter gathered data into the TLT inventory system. Perform routine maintenance on and cleaning of equipment, as well as keep rooms stocked with consumable items. Assist other support staff on occasion Complete other duties as assigned. Required Qualifications
Candidate must be enrolled at the University of Nevada, Reno Preferred Qualifications
Candidate has interest and aptitude to learn new technology Candidate has working knowledge of Microsoft Windows and Office products, specifically Word and Excel Candidate is familiar with Google suite of applications and rudimentary database knowledge Candidate can confidently navigate the internet and other web-based applications Candidate has clear written and verbal skills Candidate has the ability to accurately document verbally gathered information and steps that have been performed for tracking and training purposes Candidate has experience with Mac/Apple products as both Mac and PC platforms are supported Candidate has experience working with audio, video, switching, display or control system technologies Expected hours to work per week: 15 Hours varying between 10-25 based on student and class load. Compensation Grade: Student Employee Level 1 Please note, once you submit your application the only attachment/s viewable to you will be the attachment/s to the resume/CV section of the application. Any additional required attachment/s to the cover letter, references, additional documents sections of the application, will not be viewable to you after you submit your application. All uploaded attachment/s will be on the application for the committee to review. To request updates to attachments, prior to the committee review of applications, please contact the candidate helpdesk at jobs@unr.edu. Attach the following attachment(s) to your application Resume/CV
(required) List a detailed description of the major duties that you performed as part of each job. You must demonstrate that you qualify for the position and your education and experience must be clearly documented. Cover Letter
- (optional) Fall 2025 Class Schedule
(required) This posting is open until filled Qualified individuals are encouraged to apply immediately. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made.