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Jr Help Desk Operator
IDR Healthcare - New Castle 2 days ago
IDR is seeking a proactive and tech-savvy Jr Help Desk Operator to join one of our top clients in New Castle, DE
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Insight Global - New Castle 1 days ago
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Infinity Technology - Colorado Springs, Colorado, United States, 80509 8 days ago
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IT Help Desk Support Specialist, Jr.
Broadleaf Services - Washington, District of Columbia, us, 20022 5 days ago
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IT Help Desk Support Specialist, Jr.
Broadleaf Services - Washington, District of Columbia, us, 20022 5 days ago
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Help Desk Operator - Evenings
Norman Regional Health System - Norman, Oklahoma, us, 73019 7 days ago
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Insight Global - Franklin, Tennessee, us, 37068 3 days ago
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Go to next pageIDR Healthcare - New Castle
IDR is seeking a proactive and tech-savvy Jr Help Desk Operator to join one of our top clients in New Castle, DE . This role is perfect for individuals who are passionate about providing excellent customer service and have a knack for problem-solving IT-related issues. If you are looking for an opportunity to join a large organization and work within a team-oriented culture that values growth and learning, we encourage you to apply today!
Position Overview/Responsibilities for the Jr Help Desk Operator:
- Serve as the first point of contact for users, addressing their queries and concerns via various channels like phone, email, chat, or in person.
- Provide technical support to users, troubleshooting issues, and offering guidance on computer hardware, software, and other IT-related problems.
- Document interactions, escalate complex issues, and follow up with users to ensure problems are resolved.
Required Skills for Jr Help Desk Operator: - Strong problem-solving and analytical skills.
- Prior customer service experience.
- Patience and excellent communication skills, both written and verbal.
- Ability to troubleshoot issues related to computer hardware and software.
What's in it for you? - Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization
- Close-knit and team-oriented culture
Why IDR? - 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
#LI-Hybrid
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Jr Help Desk Operator
