Protos Security
Network Support Engineer
Protos Security - Norcross, Georgia, United States, 30092
Work at Protos Security
Overview
- View job
Overview
Join to apply for the
Network Support Engineer
role at
Protos Security Join to apply for the
Network Support Engineer
role at
Protos Security Get AI-powered advice on this job and more exclusive features. This range is provided by Protos Security. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$90,000.00/yr - $95,000.00/yr Network/Video Support Engineer
Empower cutting-edge security technology. Deliver real-world impact. Network/Video Support Engineer
Empower cutting-edge security technology. Deliver real-world impact.
About The Role
As a
Network/Video Support Engineer , you’ll play a vital role in delivering and maintaining the high-performance infrastructure behind our
Remote Video Guarding
services. Your work will directly impact the safety and security of clients across diverse industries, helping deploy scalable, intelligent video solutions that operate around the clock.
Key Responsibilities
Evaluate, configure, and optimize client network environments to ensure seamless system performance and maximum uptime. Assist with the design, implementation, and testing of new deployments across varied site configurations. Troubleshoot issues across networking and video systems, resolving problems quickly and effectively. Create and refine internal processes to drive operational efficiency and consistency. Design and deploy remote access solutions for proactive and automated system management. Identify and recommend enhancements for future product and system development. Provide after-hours support for urgent system issues as needed. Mentor and support team members, sharing best practices and technical insights. Contribute to documentation, knowledge base content, and user support tools.
What We’re Looking For
Strong understanding of IP networking, including OSI layers, TCP/IP, LAN/WAN environments. Hands-on experience troubleshooting networks using diagnostic tools and root cause analysis. Familiarity with IP cameras, A/V codecs, and network video technologies (a strong plus). Ability to work across departments to deliver results in complex environments. Systematic thinker with strong attention to detail and a passion for solving problems. Organized, process-driven, and self-motivated. Excellent verbal and written communication skills.
Qualifications
Bachelor’s degree in Engineering, Technology, or a related field (or equivalent experience). 3+ years in network or systems engineering roles. Strong knowledge of Microsoft Windows OS; working familiarity with *nix systems. Proficient with Microsoft Office tools (Excel, Word, etc.).
What We Offer
We believe in supporting our team both professionally and personally. Our comprehensive benefits package includes:
Health, Vision, Dental, and Life Insurance Employee Assistance Program (EAP) Flexible Spending Account (FSA) / Health Savings Account (HSA) Retirement Plan with 401(k) Generous Paid Time Off Package
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status under applicable law.) Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Security and Investigations Referrals increase your chances of interviewing at Protos Security by 2x Get notified about new Network Support Engineer jobs in
Norcross, GA . Atlanta, GA $100,000.00-$115,000.00 22 hours ago Atlanta, GA $82,000.00-$90,000.00 1 month ago Atlanta, GA $100,000.00-$120,000.00 1 week ago Johns Creek, GA $115,000.00-$130,000.00 3 days ago Atlanta, GA $132,000.00-$189,000.00 2 weeks ago Wireless Systems Technical Support Engineer (US-Based)
Atlanta, GA $79,400.00-$119,000.00 3 days ago Wireless Systems Technical Support Engineer (US-Based)
Network Engineer is Georgia, United States - Freelancing / Part time
Atlanta, GA $90,000.00-$130,000.00 6 days ago Atlanta, GA $90,000.00-$135,000.00 3 days ago Atlanta, GA $80,000.00-$200,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Network Support Engineer
role at
Protos Security Join to apply for the
Network Support Engineer
role at
Protos Security Get AI-powered advice on this job and more exclusive features. This range is provided by Protos Security. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$90,000.00/yr - $95,000.00/yr Network/Video Support Engineer
Empower cutting-edge security technology. Deliver real-world impact. Network/Video Support Engineer
Empower cutting-edge security technology. Deliver real-world impact.
About The Role
As a
Network/Video Support Engineer , you’ll play a vital role in delivering and maintaining the high-performance infrastructure behind our
Remote Video Guarding
services. Your work will directly impact the safety and security of clients across diverse industries, helping deploy scalable, intelligent video solutions that operate around the clock.
Key Responsibilities
Evaluate, configure, and optimize client network environments to ensure seamless system performance and maximum uptime. Assist with the design, implementation, and testing of new deployments across varied site configurations. Troubleshoot issues across networking and video systems, resolving problems quickly and effectively. Create and refine internal processes to drive operational efficiency and consistency. Design and deploy remote access solutions for proactive and automated system management. Identify and recommend enhancements for future product and system development. Provide after-hours support for urgent system issues as needed. Mentor and support team members, sharing best practices and technical insights. Contribute to documentation, knowledge base content, and user support tools.
What We’re Looking For
Strong understanding of IP networking, including OSI layers, TCP/IP, LAN/WAN environments. Hands-on experience troubleshooting networks using diagnostic tools and root cause analysis. Familiarity with IP cameras, A/V codecs, and network video technologies (a strong plus). Ability to work across departments to deliver results in complex environments. Systematic thinker with strong attention to detail and a passion for solving problems. Organized, process-driven, and self-motivated. Excellent verbal and written communication skills.
Qualifications
Bachelor’s degree in Engineering, Technology, or a related field (or equivalent experience). 3+ years in network or systems engineering roles. Strong knowledge of Microsoft Windows OS; working familiarity with *nix systems. Proficient with Microsoft Office tools (Excel, Word, etc.).
What We Offer
We believe in supporting our team both professionally and personally. Our comprehensive benefits package includes:
Health, Vision, Dental, and Life Insurance Employee Assistance Program (EAP) Flexible Spending Account (FSA) / Health Savings Account (HSA) Retirement Plan with 401(k) Generous Paid Time Off Package
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status under applicable law.) Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Security and Investigations Referrals increase your chances of interviewing at Protos Security by 2x Get notified about new Network Support Engineer jobs in
Norcross, GA . Atlanta, GA $100,000.00-$115,000.00 22 hours ago Atlanta, GA $82,000.00-$90,000.00 1 month ago Atlanta, GA $100,000.00-$120,000.00 1 week ago Johns Creek, GA $115,000.00-$130,000.00 3 days ago Atlanta, GA $132,000.00-$189,000.00 2 weeks ago Wireless Systems Technical Support Engineer (US-Based)
Atlanta, GA $79,400.00-$119,000.00 3 days ago Wireless Systems Technical Support Engineer (US-Based)
Network Engineer is Georgia, United States - Freelancing / Part time
Atlanta, GA $90,000.00-$130,000.00 6 days ago Atlanta, GA $90,000.00-$135,000.00 3 days ago Atlanta, GA $80,000.00-$200,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr