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Sally Beauty

06100 Assistant Store Manager

Sally Beauty, Little Rock, Arkansas, United States, 72208

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06100 Assistant Store Manager

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Essential Function

Store Managers are responsible for hiring, developing, and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication, and consistent accountability. Assistant Managers support the Store Manager in all outlined areas and are responsible for all primary duties when the Store Manager is not present.

Job Description

Cosmo Prof

Job Title: Assistant Manager

Essential Function

Store Managers are responsible for hiring, developing, and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication, and consistent accountability. Assistant Managers support the Store Manager in all outlined areas and are responsible for all primary duties when the Store Manager is not present.

Primary Duties

30% Brand: Provide supervision and support in planning associates' daily goals and activities to deliver an exceptional client experience, maximize sales/KPIs, and drive customer loyalty. Ensure all brand standards are met, such as merchandising, POGs, marketing, back rooms, dress code, etc. Act as the main contact to resolve customer issues. Analyze store trends and anticipate customer demands.

30% People: Engage, train, and develop teams to achieve results. Recruit actively to build a strong network of candidates. Identify strengths and opportunities for associates and address them through coaching. Maintain positive relations and communicate regularly with team and peers. Foster an environment of diversity, inclusion, and belonging.

30% Operations: Ensure execution of company processes through training, management, analysis, and continuous improvement. Support digital strategies like Omni-channel fulfillment. Manage inventory, payroll, store opening/closing procedures, and follow through on directives and projects.

10% Safety/Loss Prevention: Maintain a safe environment for all, follow policies, and protect assets through inventory and cash control. Ensure compliance with HAZMAT training and safety regulations.

Knowledge, Skills/Abilities and Requirements

High School Diploma or equivalent

Must be 18 years or older

Preferred 3+ years retail sales/customer service experience

Preferred 1+ year management experience

Ability to lead and support teams to meet objectives

Effective communication skills

Scheduling availability

Cosmetology license desirable but not required

Competencies

Passionate Learner

Desire to grow and learn

Flexible, Agile, Adapter

Talent Builder

Effective Communicator

Team Builder

Customer Focused Partner

Results Driver

Strategic Thinker

Big Picture Thinker

Problem Solver, Decision Maker

Work Environment

Physical activities include standing, walking, bending, lifting, and working in various environments. Safety precautions are required.

About Us

Our Company leads in wholesale and retail distribution of beauty supplies, emphasizing diversity and inclusion. We welcome you to thrive with us and find beauty in YOU.

Seniority level Mid-Senior level

Employment type Full-time

Job function Sales and Business Development

Industries Retail

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