Job Description
We are looking for a PART-TIME Administrative Assistant to join our team in Carmel, Indiana, on a Contract to permanent basis. In this role, you will play a critical part in supporting daily operations and ensuring smooth communication with clients while maintaining a high level of attention to detail. If you thrive in a dynamic environment and have a passion for delivering exceptional customer service, this position offers a great opportunity to grow professionally.
Responsibilities:
• Collaborate with the Office Manager to address client concerns and provide effective solutions.
• Stay informed about health insurance topics and industry updates to better assist clients.
• Work autonomously with minimal supervision while managing administrative tasks.
• Communicate effectively through both written and verbal channels to maintain strong client relationships.
• Deliver courteous and detail-oriented customer service to all clients.
• Utilize software tools such as Microsoft Word, Excel, Outlook, and QuickBooks to manage office operations.
• Support existing clients by resolving inquiries and offering guidance on benefits.
• Contribute innovative ideas aimed at enhancing processes and driving company growth.
• High school diploma required; an associate degree in a business-related field is preferred.• At least 3 years of experience in administrative roles, with a background in health insurance or human resources being advantageous.
• Proficiency in Microsoft Office Suite, including Word and Excel.
• Familiarity with QuickBooks and other office software tools.
• Strong problem-solving skills and the ability to work independently.
• Excellent written and verbal communication abilities.
• Demonstrated ability to provide outstanding customer service.
• Experience managing multi-line phone systems is a plus.