Ross Stores, Inc. is hiring: Retail Associate in Sherman

Overview

Retail Associate - Ross Stores, Inc.

Ross Stores is a leading off-price retail chain with over 2,200 stores. We focus on offering high-quality brands and on-trend merchandise at extraordinary savings, while providing a fun, treasure-hunt shopping experience. We value our people and strive to create an inclusive, engaging work environment.

As part of our team, you will experience opportunities for career growth, teamwork, and a commitment to diversity, equality & inclusion.

General Purpose

The Retail Associate is responsible for ensuring our customers have a positive shopping experience. This includes greeting customers, maintaining a clean work area, ensuring proper merchandise presentation, and performing a range of tasks across store areas as business needs require.

Essential Functions

• Safety is the number one priority; practice safe behaviors at all times.
• Maintain a safe, clutter-free sales floor with clear egress to exits; report unsafe conditions to Store Leadership.
• Provide friendly, respectful service; greet customers and fellow associates; acknowledge customers at the register.
• Assist customers with merchandise, answers to questions, and efficient register transactions.
• Respond promptly to customer service needs and involve Store Leadership when necessary.
• Represent and support the Ross brand at all times.
• Perform cleaning tasks (sweeping, mopping, dusting, wiping surfaces) and replenish supplies to maintain store standards.
• Maintain professional appearance and follow dress code.
• Execute daily sizing and recovery to keep the store neat and efficiently merchandised.
• Expedite newly received merchandise to the sales floor per guidelines; assist customers with brand/merchandise familiarity.
• Understand Loss Prevention programs and merchandise protection standards.
• Demonstrate integrity and safeguard confidential information, cash, and merchandise.
• Follow MOS policies and properly process disposals with Store Leadership review.
• Adhere to cash handling policies and maintain accuracy in transactions.
• Demonstrate urgency to maximize productivity and follow store best practices.

Competencies

• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution

Qualifications And Special Skills Required

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Physical Requirements / ADA

• Ability to use store equipment, including PDTs, registers and PCs as required.
• Ability to stand, walk, and move around the store up to 100% of working time}
• Ability to bend, squat, kneel, climb, carry, reach, and stoop; lift up to 25 pounds (may vary by role).
• Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
• Stockroom shifts: ability to push, pull and lift more than 20 pounds.

Supervisory Responsibilities

None

Disclaimer

This job description is a summary of the primary duties and responsibilities. It is not intended to be comprehensive or all-inclusive. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer and complies with applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, disability, sex, veteran status, marital status, and other protected categories.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Retail

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