Ross Stores, Inc. is hiring: Retail Associate in Flowood

Overview

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Our values start with our people. Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a track record of success and growth. We focus on delivering high-quality brands and on-trend merchandise at extraordinary savings while providing a fun and exciting treasure-hunt experience.

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, follows company practices, maintains a clean work area, and ensures proper merchandise presentation. The role may require performing a range of functions in all areas of the Store as business needs require.

Essential Functions

• Safety is the number one priority; practices safe behaviors at all times.
• Maintain awareness on the sales floor to create a safe, secure shopping environment; keep egress clear and report any unsafe conditions to Store Leadership.
• Treat Customers and Associates with respect and courtesy; greet Customers throughout the Store and at each register transaction.
• Assist Customers as needed; provide information politely and knowledgeably; respond to Customer Service calls promptly.
• Represent and support the Company brand at all times.
• Perform cleaning tasks (sweeping, mopping, dusting, wiping counters and mirrors) and replenish restroom supplies to maintain cleanliness of the store areas.
• Maintain a professional appearance and adhere to the Company’s dress code.
• Restock and organize merchandise to ensure neatness and adherence to presentation standards.
• Expedite newly received merchandise to the sales floor and merchandise items per monthly guidelines.
• Understand Loss Prevention practices and merchandise protection standards.
• Safeguard confidential information, cash, and merchandise.
• Follow MOS policies and procedures for merchandise processing and disposals.
• Handle cash, checks, charge cards, refunds, voids, and offline procedures with accuracy and awareness.
• Maintain productivity by following Store best practices and efficient workflow.

Competencies

• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution

Qualifications And Special Skills Required

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Physical Requirements

• Ability to use all Store equipment, including PDTs, registers and PCs as required.
• Ability to stand, walk, and move around the Store up to 100% of working time.
• Ability to bend, squat, kneel, climb, carry, reach, and stoop; occasional lifting more than 25 pounds.
• Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
• Stockroom shifts may require pushing, pulling and lifting more than 20 pounds.

Disclaimer / Equal Employment Opportunity

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, disability, sex, veteran status, marital status, medical condition, genetic information, gender identity, sexual orientation, and other protected categories.