Ross Stores, Inc. is hiring: Retail Associate in Tamuning

Overview

Retail Associate at Ross Stores, Inc. – responsible for ensuring customers have a positive shopping experience. The Associate greets customers, maintains a clean work area, ensures proper merchandise presentation, adheres to company standards, and performs a range of tasks across store areas as needed.

Our values start with our people. Ross is a Fortune 500 off-price retail chain with over 2,200 stores committed to an inclusive work environment and continuous learning opportunities.

Responsibilities

• Provide friendly, courteous service: greet customers, make eye contact, and answer questions with knowledge and respect.
• Maintain a safe shopping environment: stay aware on the sales floor, keep egress clear, and report unsafe conditions to Store Leadership.
• Assist customers with merchandise and transactions: be register-trained and respond promptly to customer service needs.
• Represent and support the Ross brand at all times.
• Perform cleaning tasks to maintain store cleanliness and present merchandise per guidelines.
• Maintain professional appearance and adhere to dress code.
• Execute daily merchandising tasks, sizing, recovery, and timely replenishment of new receipts to the sales floor according to monthly guidelines.
• Understand Loss Prevention programs and merchandise protection standards.
• Safeguard confidential information and assets; follow MOS policies for merchandise disposal and proper cash handling procedures.
• Demonstrate urgency and maximize productivity by following store best practices.

Competencies

• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution

Qualifications and Special Skills Required

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Physical Requirements / ADA

• Ability to use store equipment, including PDAs, registers and PCs as required.
• Ability to stand, walk, and move around the store for up to 100% of working time.
• Ability to bend, squat, kneel, climb, carry, reach, and stoop; to lift more than 25 pounds occasionally.
• Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
• Stockroom shifts may require pushing/pulling and lifting more than 20 pounds.

Supervisory Responsibilities

None

Disclaimer

This job description summarizes primary duties and responsibilities. It is not an exhaustive listing and contents are subject to change at management’s discretion. Ross is an equal employment opportunity employer and complies with all applicable laws prohibiting discrimination based on protected characteristics.