Ross Stores, Inc. is hiring: Retail Associate in Topeka

Overview

Join to apply for the Retail Associate role at Ross Stores, Inc. Our corporate headquarters are in Dublin, CA, with 3 buying offices in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. Ross is a Fortune 500 company committed to an inclusive work environment and opportunities for learning and development.

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, offering a constant stream of high-quality brands and on-trend merchandise at extraordinary savings, while delivering a fun and exciting treasure-hunt shopping experience.

As Part Of Our Team, You Will Experience

• Success: Our winning team pursues excellence while learning and evolving
• Career growth: We develop industry-leading talent because Ross grows when our people grow
• Teamwork: We work together to solve problems and find the right solution
• Diversity, Equality & Inclusion: We celebrate backgrounds, identities, and ideas and strive to be a positive force in the community

Responsibilities | Essential Functions

• Understand safety is the number one priority and practice safe behaviors in all tasks
• Maintain a safe, clean, and accessible sales floor; report any unsafe conditions to Store Leadership
• Greet Customers with eye contact, smiles, and courtesy; treat fellow Associates with respect
• Assist Customers: register-trained, help with merchandise, and answer questions politely and knowledgeably
• Provide prompt, efficient Customer service; respond to service calls and escalate issues to Store Leadership as needed
• Represent and support the Ross brand at all times
• Perform cleaning tasks and replenish supplies to maintain a neat, merchandised store
• Adhere to dress code and professional appearance
• Perform daily sizing and recovery to keep the store neat and well-merchandised
• Expedite newly received merchandise to the sales floor per guidelines and maintain brand familiarity within departments
• Understand Loss Prevention, MOS, and merchandise protection standards
• Safeguard confidential information, cash, and merchandise
• Follow MOS and cash/transaction policies; maintain accuracy with tenders
• Demonstrate urgency and maximize productivity by following Store best practices

Competencies

• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution

Qualifications And Special Skills

• Ability to communicate with Customers, Associates, and Store Leadership in a friendly, respectful manner
• Ability to perform basic mathematical calculations used in retail environments

Physical Requirements / ADA

• Ability to use Store equipment, including PDTs, registers, and PCs as required
• Ability to stand, walk, and move around the Store up to 100% of working time
• Ability to bend, squat, kneel, climb, carry, reach, and stoop
• Ability to occasionally push, pull, and lift more than 25 pounds
• Ability to use janitorial equipment, rolling racks, ladders, and other supplies
• Stockroom shifts: ability to regularly push, pull, and lift more than 20 pounds

Supervisory Responsibilities

None

Disclaimer

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer; we consider individuals for employment or promotion based on skills, abilities, and experience, and are committed to diversity and compliance with applicable laws.

Job function: Sales and Business Development • Industry: Retail