Ross Stores, Inc. is hiring: Retail Associate in Homewood

Overview

Join to apply for the Retail Associate role at Ross Stores, Inc.

Our values start with our people—bring your talents to Ross, our leading off-price retail chain with over 2,200 stores. We focus on delivering high-quality brands and on-trend merchandise at extraordinary savings, while providing a fun and exciting treasure-hunt shopping experience.

As part of our team, you will experience opportunities for success, career growth, teamwork, and our commitment to diversity, equality & inclusion, and community. Ross Stores is a Fortune 500 company with a history of growth and an inclusive work environment.

Responsibilities

• Provide a positive shopping experience for Customers, including greeting with eye contact and a courteous, friendly demeanor.
• Follow company best practices in all work centers, maintain a clean work area, and ensure proper merchandise presentation.
• Engage in tasks across all store areas as assigned, performing additional tasks as needed to support Customer service and operational goals.
• Support store safety by maintaining awareness on the sales floor, keeping exits clear, and reporting unsafe conditions to Store Leadership.
• Assist Customers with merchandise, answer questions, and provide prompt, courteous service; handle Customer issues with help from Store Leadership when needed.
• Represent and support the Company brand at all times; protect confidential information, cash, and merchandise.
• Perform cleaning tasks and restock/restrooms to maintain a clean, organized store environment.
• Adhere to the dress code and maintain a professional appearance.
• Support merchandising efforts, including timely receipt processing and placement of new merchandise to align with monthly presentation guidelines.
• Understand Loss Prevention programs and merchandise protection standards.
• Follows MOS policies and appropriate processing of each piece, with notification to Store Leadership for disposals.
• Adhere to policies on cash, checks, charge cards, refunds, and offline procedures; maintain accuracy in handling tenders.
• Demonstrate urgency and efficiency by following Store best practices to maximize productivity.

Qualifications and skills

• Effective communication with Customers, Associates, and Store Leadership in a friendly, respectful manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Physical requirements / Accessibility

• Ability to use all Store equipment (PDTs, registers, PC) as required.
• Ability to stand, walk, and move around the Store up to 100% of working time.
• Ability to bend, squat, kneel, climb, carry, reach, and stoop; occasionally push, pull, and lift more than 25 pounds.
• Ability to use janitorial equipment, rolling racks, ladders, and other supplies; Stockroom shifts may involve lifting more than 20 pounds.

Supervisory responsibilities

None

Disclaimer

This job description summarizes primary duties and responsibilities and is not an exhaustive listing; contents are subject to change at management’s discretion. Ross is an equal employment opportunity employer and is committed to complying with all applicable laws prohibiting discrimination based on protected characteristics and other categories.